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EDITORIAL: Keep the change

Charles Anderer

Getting good at the Right Offer to the Right Player at the Right Time sweepstakes just might get you on the right side of the keep-the-change customer.

by Charles Anderer

THOUGHTS FROM THE FLOOR: Professional resolutions for the New Year

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Here are some of the areas slot managers should consider to both increase efficiency and revenue from their operations over the next year.

by KEVIN PARKER

EDITORIAL: If we all pull together as a team

Charles Anderer

based on feedback from some valuable friends in the industry, we are taking our Gaming Technology Conference in a new direction this March.

by Charles Anderer

EDITORIAL: Keeping an I on things

Charles Anderer

Operators and manufacturers at G2E had a lot to say about the Internet.

by Charles Anderer

THOUGHTS FROM THE FLOOR: G2E’s most promising solutions

There were a handful of companies that jumped out at me as offering solutions that actually allow operators to build on their current infrastructure at a minimal cost.

by KEVIN PARKER

EDITORIAL: The price could be more right

Charles Anderer

It’s always fun to get Michael Meczka’s perspective on slot players, because no one talks to more of them.

by Charles Anderer

GUEST COLUMN: Taking responsibility for the care

We as operators put a great deal of time and effort into the research, selection and installation of our casino tracking systems.

by Chris Archunde

EDITORIAL: Dollars and senses

Charles Anderer

One thing was very clear at the Bally Technologies User Conference in early March at Pechanga Resort and Casino: the company is investing heavily in R&D.

by Charles Anderer

THOUGHTS FROM THE FLOOR: Slot vendors strategize their iGaming futures

Major slot manufacturers are taking steps to ensure their virtual futures.

by KEVIN PARKER

EDITORIAL: Habits of highly effective slot floors

Charles Anderer

If there is a common theme on how some properties have carved out a leadership role in slot operations, it is the commitment from above to staying at the cutting edge.

by Charles Anderer

THOUGHTS FROM THE FLOOR: Kick start your virtual future

What can we slot operators do to prepare for onlinwe gaming and stay competitive?

by KEVIN PARKER

TECHNOLOGY: Watch and learn

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Video surveillance has benefits beyond crime prevention.

by John Wilson

EDITORIAL: Channeling Yogi in 2012

Charles Anderer

Five-plus decades on this planet have taught me you could do worse than to live by the Gospel According to Yogi.

by Charles Anderer

GREEN SLOTS: Sustainability as a life lesson

Eric Hansel

I hope to show you that the theory behind dealing with an industry whose sustainability efforts lag behind others and a chronic back problem are not that different.

by Eric Hansel

THOUGHTS FROM THE FLOOR: Where innovation meets tradition

There are new technologies available for your floor right now that can help bridge the gap between the traditional and the innovative.

by KEVIN PARKER

EDITORIAL: Server-based gaming, decade

Powerful new forms of player development and retention, attracting younger players, developing best practices that can and will be applied to the online and mobile worlds; it’s happening courtesy of server-based gaming, even if it may not soon be coming to your casino.

by Charles Anderer

EDITORIAL: Showtime for systems

The transition from hardware to software has marked many industries over the years and gaming machines have long been discussed as being next in line.

by Charles Anderer

ACCORDING TO JOHN: The power of Pong

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The power of Pong is the power of a free and open marketplace. By contrast, our gaming industry was built upon privileged licensure, which resulted in limited competition and limited innovation.

by John Acres

GUEST COLUMN: Operations and marketing must unite

Why an article about system technology authored by a marketer you ask? In most organizations, marketing and operations not only function in two different lands…at times they exist on two different planets.

by CHRIS ARCHUNDE

GUEST COLUMN: Zoning rules for your floor

When a slot executive decides which device to place where on her casino floor and how the layout should be configured, she should think of herself as a real estate mogul looking to maximize the yield from the space she controls.

by Jeff Jordon

GUEST COLUMN

Jeff Jordan

It is more challenging than ever to spend precious capital to buy slot machines. There are more competitors than ever and the product has less variation in quantitative performance and qualitative measures, such as physical size, price levels, product features, technology, and performance characteristics. Executives buying slot machines have to spend more time managing vendors and assessing the product pre- and post purchase than any time in the last decade.

by Jeff Jordan

GREEN SLOTS

Hansel

Watching the Atlantic City revenue #’s continue to decline must be a harrowing site for the operations managers, regional presidents, CFO’s…  What I don’t understand is why as they watch their casino hold decrease along with their revenue from casino/hotel operations overall, why they don’t start to aggressively implement large operational cost savings, that would serve to insulate them somewhat from the economic recovery issues and regionalized gaming competition.

by Eric Hansel

THE WORLD ACCORDING TO JOHN

John Acres

 OK, Powerfuler is not actually a word, though it’s perfectly appropriate for the emerging technology I‘m about to describe. Called ServerCentric, it promises to revolutionize your casino.

by John Acres

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