Getting Your Message Across
by Kathy Callahan
September 1, 2008
While
we may never be on the world stage, we can
certainly take away a few pointers from Steve Jobs’ presentations for Apple
Apple CEO Steve Jobs has
often been cited as an extraordinary presenter – inspirational, energetic,
engaging. While we may never be on the world stage or sell as powerful a brand
as Apple, we can certainly take away a few pointers from Jobs’ presentations.
See for yourself by downloading and viewing his Macworld 2008 keynote address
at apple.com. If you’re a die-hard lots-of-text-on-slides type of presenter,
you’ll need to see it to believe it. Or simply take a look at this list of
Jobs’ best practices that can help you make your next presentation more
powerful.
Don’t neglect the element
of show: Include choreography, multiple media, guest
speakers, entertainment and – most important – rehearsal. Jobs opens the
Macworld presentation with one of the popular Mac vs. PC television spots. It
clearly sets the stage for the tone and feel of the presentation. From there,
his comments are perfectly choreographed with the images on the screen. Jobs
reportedly rehearses his presentations for hours – and the results show.
Provide a roadmap: It’s helpful for listeners
to hear where you’re going at the start, and then hear you link back to this
roadmap during the presentation. It may sound simplistic, but the best
presentation structure is: tell them what you’re going to say, tell them, and
then tell them what you said. It will reinforce important messages and help
listeners follow along. Jobs tells his audience that he’ll be talking about
four topics – and as he touches on each one throughout the presentation, it’s
indicated on the slide with a simple numeral – one through four.
Use
compelling graphics to complement words: At the 2008 Worldwide Developers’
Conference, Jobs shows a simple three-legged stool to illustrate the three
parts of Apple: the Mac, the music business and the iPhone. One note that may
seem counterintuitive: Jobs typically presents in front of a giant screen that
virtually fills the stage from top to bottom. You might think this would take
the focus away from the speaker. Instead, the simple, impactful images help the
audience home in on Jobs.
Keep slides simple: This is one of Jobs’
trademarks. An audience would be hard pressed to find one of his slides with
more than 10 words. Most have one focal point in large type with 4-5 words of
supporting text. The entire presentation is geared toward riveting the
attention of the audience – and not to have them read text on slides.
When Jobs starts the
presentation by saying “I have four things to talk about today,” there is one
thing on the screen: the number one. Not four lengthy bullet points describing
each topic, and not even four simple words. When introducing a new product
called Time Capsule, the slide simply reads “Time Capsule,” accompanied by an
image of the product. Again – not a lengthy list of the product features and
benefits. That’s left to Jobs’ verbal description, which keeps the audience
focused on the speaker and not on a busy slide resembling a laundry list.
Keep in mind that people
read faster than you can talk – so if you’re showing them text on a screen,
it’s a guarantee that they’re reading ahead and not listening to you.
Put numbers in context: When Jobs reveals that the
company had sold 4 million iPhones, the screen reads simply: “4M.” But in the
next breath and on the next slide, he breaks that down into a figure that’s
easier to grasp: 20,000 iPhones sold every day. I have to assume those figures
are rounded, and for a purpose. It’s simpler and cleaner to say “4 million”
than 3,987,253 – with the added benefit that the audience will remember a
simpler figure.
Use animation judiciously: While it may be tempting to
use many of the 60 or so PowerPoint animation features just because they are
there, you’ll see that Jobs’ slide transitions are simple, and bullets build
with a simple “appear.” Slides and text don’t fly in, or dissolve, or spin.
Again – this keeps the focus on the slide to a minimum, and the focus on the
speaker to the max.
Make charts dynamic – but
with a purpose: When describing iPhone market share, Jobs effectively uses a pie
chart to tell the story of how the product captured share in its first quarter
of distribution. But he doesn’t just show a static chart. Each piece of the pie
chart builds as he tells the story of market share – with the result that the
speaker controls the flow of information that the audience sees and hears. The
effect: the animation actually aids the speaker in telling a powerful story.
Use
pictures, not words: Do you have a new product to demonstrate?
Jobs literally walked the audience through a full-screen simulation of new
iPhone features. While most of us would be tempted to resort to a bulleted list
of features, Jobs literally shows them to us – powerfully illustrating the old
saw that “A picture is worth a thousand words.”
In
summary, what sets Jobs apart is a technique that creates a laserlike focus of
the audience’s attention on the presenter and the message – not on a parade of
busy, text-filled slides they could have read to themselves at their desks.
Whether you’re speaking to your management team, employees, or outside
stakeholders, consider improving your delivery by taking a page from Steve
Jobs’ book – or a slide from his PowerPoint presentation.
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