Featured Stories

Galaxy is bringing Broadway to Macau

A Macau gaming market in need of some good news has gotten about $7 billion worth. That’s roughly how much casino giant Galaxy Entertainment Group says it will invest in the Chinese gaming hub—HK$57 billion—over the next several years as the market eagerly awaits the debut of the second phase of the company’s flagship Galaxy Macau in May and start of the next spurt of resort growth centered on the Cotai tourist district (US$1 = HK$7.77).

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Gesturing at real service

I do think casino customer service has generally improved, except perhaps in those gaming facilities that have somehow found a way to replace most employees with technology and devices. In these vending machine casinos there may be service, but it sure isn’t personal or contributing to true customer loyalty.

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The new book on American sports betting

Joe Asher has been CEO of William Hill US since 2012. In that time, he has overseen the growth of the company’s Nevada operations to more than 100 full service & kiosk locations, making it the state’s sports betting leader.

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Image Galleries

2014 Global Gaming Expo (G2E)

The following photos are from the 2014 Southern Gaming Summit/BingoWorld convention and trade show that took place in Las Vegas Sept. 30-Oct.2.


2015 Company Profile: Goddard Group

 The Goddard Group is a California-based design firm that has created unique entertainment experiences for casinos in Las Vegas and around the world. Company Founder and CEO Gary Goddard discusses the recent work his company is doing for Macau casinos, including the soon-to-open Studio City Macau

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Casino Journal

Casino Journal April 2015 issue cover

2015 April

In this April 2015 issue of Casino Journal, we take a look at New Jersey's progress in iGaming on the anniversary of its inception. Also, find out why the casino market in South Korea is poised to explode and get a look at the new features progressive slot machine producers are adding to their products.
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Slot Manager

Casino Journal March 2015 issue upload

2015 March/April

In this March/April issue of Slot Manager, see how slot manufacturers are investing time and money to boost Class II game appeal for anew generation of tribal casinos. Not only that, see how casino designs are changing to better attract Millenials.
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Casino-style online wagering has been legal in New Jersey for over a year. How would you grade the results thus far?
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The Math of Player Development

A must have for anyone involved in player development and customer service.

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Clear Seas Research

CS-OflRGBhomepage.jpgWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


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