The 2017 version of the National Indian Gaming Association’s (NIGA) Indian Gaming Tradeshow & Convention promises to be among the best ever, thanks in part to a conference program that includes 70 sessions.
As competition for the gambling customer intensifies across North America and the world, casino operators are increasingly relying on the data gathering and analytic capabilities of slot management systems, seeking out tools that easily and accurately gather, parse, evaluate and prioritize patron information and deliver it across a wide variety of platforms for staff perusal.
The recently held ICE Totally Gaming tradeshow and conference at the ExCeL in London was a smash success. According to press materials provided by show sponsor Clarion Events, ICE Totally Gaming attracting more than 30,200 attendees, setting a new attendance record.
In an ideal casino world, a slot machine would be a totally self-contained unit; arriving to a property complete and able to successfully operate without any staff interaction or additional connections, products and interfaces.
Uncasville, Conn.-based Mohegan Sun has added the Duo Blackjack Lounge to its long list of gaming offerings at its Casino of the Wind. Duo Blackjack Lounge allows friends and couples to sit together and enjoy blackjack, all in a high-energy atmosphere with a DJ setting the vibe.
Technology is helping improve the casino experience in a myriad of ways—fostering better and more constant communication with customers, streamlining cash handling and other processes for increased efficiency and even by providing more access points for the gaming experience, just to name a few.
For obvious reasons, a lot of time and money is spent on customer-facing products within the casino space. After all, these are the devices that initially attract customers and keep them coming through the door and to experience the gaming floor or hospitality venues.