Casino Journal

Casino Journal September 2014

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2014 September

In the September 2014 issue of Casino Journal we cover why regional land-based gaming operators need to consider a variety of options when contemplating free-play and social casino strategy. Also, read why Genting Malaysia is set up to become an influential operator in the U.S. gaming space.

Casinos contemplate social gaming future

Brick-and-mortar casino operators have much to consider, and to risk, when it comes to choosing a social gaming strategy
Does social gaming have the ability to positively transform the land-based casino gaming experience?


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Table game products to shine at G2E

Throughout the years, Global Gaming Expo (G2E), which will take place Sept. 30-Oct. 2 at the Sands Expo & Convention Center in Las Vegas, has been the primary showcase for new slot machine introductions.


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Mobile technology aids casino customer relations

Technology continues to open new doors to relationship building, but the personal touch is still what seals the deal
Technology has always been a double-edged sword when it comes to customer service and relationship building.


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Mechanical reel slots continue comeback

Mechanical reel slots remain a vital part of the casino floor, and game suppliers are updating technology and game play to keep patrons of all ages coming back for more
There was a time when Phil Gelber thought slot machines with mechanical reels were on the fast track for extinction, a beyond-endangered species about to go the way of T-Rex and Iguanodon.


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Genting Group's U.S. casino plans

Genting Malaysia’s investments in resort casinos in Las Vegas, New York and Florida could surpass $10 billion over the next several years if everything unfolds as planned
When the Nevada Gaming Commission gave Kuala Lumpur-based Genting Malaysia its blessing to develop its $4 billion Resorts World Las Vegas, an Asian company became for the first time the largest prospective developer of casinos in the United States.


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Casino marketers can learn a lot from Napa

I’ve lived in the West for over 40 years now. For the last 20 or so, I’ve only been a three-hour drive away from the Napa Valley in California, truly the most fabulous “wine country” in the United States.


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Attitudinal loyalty and the casino customer

With the rapid expansion in casinos and other gaming opportunities, casinos are under a new type of pressure to make sure that their player loyalty program is both unique and effective.


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The meaning behind slot industry mergers

Watching top two slot manufacturers in name and stature agree to merge with lottery companies this summer has provided the gaming industry with a lot to absorb.


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Calling out casino tax assessors

In the perplexing world of property taxation, it is hard enough to get an appropriate assessment on a good day. But it is even harder when the deck is stacked against you.


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Quantifying casino advertising spend

“Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” —John Wanamaker


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How to handle casino player complaints

Have you ever had a really difficult customer complaint? Sure, you have.


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Lessons from casino closures

My first experience with casino gaming came from trips I took to Atlantic City when I was attending college in Philadelphia back in the 1980s.


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Northern New Jersey casino faces obstacles

As the Atlantic City gaming market continues to founder, state officials look to establish casinos in northern New Jersey, a move that might be easier said than done
Suffice to say 2014 is unlikely to go down as a banner year for casino gaming in Atlantic City.
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SLS Las Vegas ushers in new era for The Strip

SLS Las Vegas, the lifestyle-driven resort developed by global hospitality provider sbe, officially opened its doors last month.


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Boulder Station celebrates 20 years of catering to the locals

Month long celebration 20th anniversary celebration for Boulder Station culminates this weekend.


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JCM to purchase FutureLogic

Transaction technology provider JCM Global to buy ticket printer company FutureLogic.


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Scientific Games acquires Bally Technologies in $5.1 billion deal

The Scientific Games purchase of Bally is the latest in a series of high-profile gaming supplier acquisition/mergers.


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Casino executive news

Who’s going where and doing what in the gaming industry.


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HVAC system key to cleaner casino air

Improved air quality is a goal for a growing number of casino properties, and the solution starts with the HVAC system
The casino industry has enjoyed significant brick-and-mortar growth over the last 20 years, as more and more tribal enterprises establish or expand casino development and states, seeking an opportunity to generate incremental revenue, pursue commercial gaming legalization.


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Horseshoe Casino Baltimore Debuts

Horseshoe Casino Baltimore officially welcomed its first guests when the casino opened its doors to the public late last month.


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Multimedia

Videos

Image Galleries

2013 Southern Gaming Summit/BingoWorld

The following photos are from the 2013 Southern Gaming Summit/BingoWorld convention and trade show that took place in Biloxi, Miss. May 7-9

Podcasts

EMPOWER Bally Systems User Conference 2014: Table Games Update
Roger Snow, senior vice president of table game products for Bally Technologies talks about the company’s table game initiatives unveiled at its recent EMPOWER 2014 user conference.

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Casino Journal

Casino Journal September 2014

2014 September

In the September 2014 issue of Casino Journal we cover why regional land-based gaming operators need to consider a variety of options when contemplating free-play and social casino strategy. Also, read why Genting Malaysia is set up to become an influential operator in the U.S. gaming space.

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Slot Manager

Slot Manager September/October 2014 Cover

2014 September/October

Check out the September/October 2014 issue of Slot Manager to read about the upcoming G2E trade show floor, which is rife with new and improved products, systems and services from leading slot and peripheral vendors. Also, slot operators from around the United Stated reveal the casino and gaming products and systems they will be searching out at G2E.

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