This year marks a milestone for Casino Journal’s annual Top 20 Most Innovative Gaming Technology Products Awards: the contest, in which a panel of independent judges grade the cutting-edge qualities of product entries submitted by leading gaming companies, is celebrating its 20th anniversary.
Like many other segments of the gaming industry in North America, the electronic table game (ETG) market is growing of late, thanks in large part to the product’s ability to convert slot customers into table game players.
I’d like to begin this column with a little personal history—when I first started in trade journalism, I cut my teeth on magazines covering the shopping center industry. For that reason, I have always had a soft spot for the business, and keep track of it as best I can through print and online media sources.
Employee “empowerment” has been a part of the business vocabulary for a few decades now. The term generally means giving team members the authority and the power to make a decision on behalf of a customer, typically one who has had a bad experience.
Raving Consulting released the results of its Indian Gaming Marketing survey. It is the first quantitative study designed to provide a comprehensive industry overview as well as cover specific areas affecting tribal casino marketers.
Jerry Carnazzo is the B2B outside sales manager for the Omaha Steaks B2B Division, and he recently took some time to converse about the division’s products and programs for the gaming space with Casino Journal Editor Paul Doocey.