It's likely that those who attended the NIGA Indian Gaming Tradeshow & Convention, which was held in April in San Diego, Calif., walked away from the event with a greater understanding of Indian gaming and the vital role it plays in fostering tribal sovereignty and much needed social programs.
When it comes to technological innovation and the casino gaming floor, operators seeking revenue growth, cost savings or a competitive edge have an ever growing list of products and systems from which to choose.
It has become obvious that cashless gaming is growing and, widespread adoption and acceptance may only be a few years away. For the time being however, ATMs are still a basic requirement for land-based gaming operations, and the ATM business continues to thrive.
To celebrate the occasion of Mississippi's 25th anniversary as a gaming jurisdiction, the Mississippi Gaming & Hospitality Association, our partners in the event, produced a session featuring the pioneers of riverboat gaming. Here's a sampling of what some industry visionaries had to say:
Employee “empowerment” has been a part of the business vocabulary for a few decades now. The term generally means giving team members the authority and the power to make a decision on behalf of a customer, typically one who has had a bad experience.
Guests can now book rooms at the iconic Las Vegas resort direct using Facebook Messenger
May 5, 2017
The Venetian Las Vegas launched one of the hospitality industry's first Facebook Messenger direct booking channels, and the first for an individual hotel, offering guests the opportunity to book directly and securely through social messaging.
Since the Integrated Resort Promotion Bill was passed late last year in the Japan Diet, a special task force in the Cabinet office has been working on preparations for the legislation’s next phase, the Integrated Resort Implementation Bill.
Alexandra Epstein Gudai is partner and executive manager for El Cortez Hotel-Casino, the oldest continuously operating gaming property in downtown Las Vegas. She can be reached at www.elcortezhotelcasino.com.