FAQ - Subscriptions
Customer Care is available 8 AM - 4:30 PM CST
- By phone: Toll-Free: (800) 952-6643
- Outside of USA: (847) 559-7399
- By email: casinojournal@omeda.com
- By mail:
PO BOX 2146
Skokie, IL 60076-7844
How do I contact editorial & advertising?
There are several benefits included with a subscription. We are always thinking of new benefits and expect to add more in the future.
To learn more about the benefits, follow this link casinojournal.com/exclusive-membership.
I'm a current subscriber, am I eligible to receive the new benefits included with a subscription?
Yes. All current subscribers are automatically enrolled to enjoy all the new benefits available.
To learn more about the benefits, follow this link casinojournal.com/exclusive-membership.
Paid subscribers of Casino Journal will automatically receive a selection of member only eNewsletters.
If you are interested in additional free eNewsletters you can sign up at https://bnp.dragonforms.com/CJGamingeNews.
Create an account using the same email address tied to your Casino Journal subscription.
Use this link to create an account and access the website.
What if I forgot my password to the website?
Go to www.casinojournal.com/password to reset.
You can read a selection of casinojournal.com content for free each month before being asked to subscribe.
For unlimited access, subscription is required.
How do I change my account information such as address, name or email address?
Use this link to update your account information or contact Customer Care.
As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.
If you did not provide an email address, please contact Customer Care. casinojournal@omeda.com or By phone: Toll-Free: (800) 952-6643. Outside of USA: (847) 559-7399
What is my expire date?
You can review all of your account information using this link:
Will I be billed monthly or annually?
All subscriptions are billed annually.
Is there a money-back guarantee?
If at any time you are not satisfied with your subscription, simply cancel and receive a refund for your unused subscription balance.
Yes. When your whole team subscribes, you get to save. Contact Customer Care for group rates.
Email: casinojournal@omeda.com By phone: Toll-Free: (800) 952-6643 Outside of USA: (847) 559-7399
Do you offer student discounts?
Yes. A valid .edu email address is required. Contact Customer Care for student rates.
Email: casinojournal@omeda.com By phone: Toll-Free: (800) 952-6643 Outside of USA: (847) 559-7399
How do I renew my subscription?
Login to My Account and renew your subscription.