Southern Gaming Summit held its 17th annual conference and trade show May 5-6 at the Mississippi Coast Coliseum & Convention Center in Biloxi. For the first time, the Summit was joined by BingoWorld Conference & Expo, the world’s largest dedicated bingo show. … Produced by the Mississippi Casino Operators Association and BNP Media, publishers of Casino Journal and Slot Manager magazines, the combination was a resounding success. Thousands turned out. A record 150 exhibitors filled 30,000 square feet of show floor with the latest games, technologies and supporting products and services. A stellar lineup of speakers was on hand. The conference sessions and workshops were as informative and provocative as ever. … And, of course, this being Southern Gaming Summit, there was plenty of sun and soft breezes, the inimitable “Taste of the Casinos” extravaganza and good times in abundance. What follows is a look at just some of the sights at this year's dynamic event. Photos by Patricia A. McQueen
CUSTOMER SERVICE WORKSHOP
Customer service guru Steve Browne leads a packed BingoWorld workshop.
A GATHERING OF LEADERS
Pinnacle’s Anthony Sanfilippo (from left), R. Scott Barber of Harrah’s, Silver Slipper’s Paul Alanis and Isle of Capri Casinos’ Virginia McDowell.
A stirring keynote address from Jan Jones, head of government relations for Harrah’s Entertainment.
MCOA Chairwoman Tess Ingram leads a grateful association in saluting her predecessor, Jon Lucas, president of IP Casino Resort & Spa.
Angela Ladner of Isle of Capri Biloxi (center), proud winner of the MCOA’s annual University of Southern Mississippi scholarship, presented by Executive Director Beverly Martin (left) and Chairwoman Tess Ingram, general manager of Lighthouse Point Casino.