Three
Peermont Global casinos in Botswana have installed systems solutions from Bally
Technologies, marking the first use of Bally’s systems in the South African
gaming marketplace.
The
three systems implementations at Peermont’s The Grand Palm, Sedibeng, and
Syringa casinos in Botswana follow Bally’s previously announced enterprise-wide
systems contract partnership with the Peermont Group to replace competitors’
systems at 10 casinos in Botswana and South Africa.
“We
are excited with the journey we are about to embark on with Bally systems
solutions and the many new benefits they will provide our operations,” said
Billy Gray, group gaming slots executive for Peermont, in a prepared statement.
“The new functionality will not only provide significant operating
efficiencies, but will give us better and more ways to reward, retain, and
communicate with our customers.”
Gray
added, “It is refreshing to see a better customer-service experience in our
operations, and we’re very excited to continue to leverage this platform to
gain differentiated advantages from our competitors. The installation process
in Botswana went well, and Bally and Peermont are working smartly together to ensure
a seamless roll-out in the South African casinos in the months to follow.”
The
Botswana systems installations are Bally’s first in the southern African region
and provide the casino operator with a combination of cashless and cage functionality
that is delivering significant cost savings and operating efficiencies.
Peermont is also the first casino in southern Africa to use Bally’s TableView
real-time table-management solution to automate the rating process, track
table-game play, and reward table-game players.
Under the enterprise-wide agreement, Bally Technologies is providing
Peermont with a host of leading systems solutions including the SDS slot-accounting
system for Windows; CMP for player tracking; the Elite Bonusing Suite’s Power
Winners; TableView real-time table-management solution; iVIEW Display Manager
(DM) player-user-interface displays; Bally Business Intelligence for group-wide
analytics and campaign management; the CoolSign media-management tool; and a cashless
mag-stripe solution through SDS.
Bostwana casinos launch new systems from Bally Technologies
November 14, 2012
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