Deadwood Mountain Grand, a new casino resort located in Deadwood, S. D., has selected a comprehensive suite of MICROS solutions, including the MICROS OPERA Property Management System, OPERA Sales and Catering, OPERA Gaming Suite, myfidelio.net, MICROS RES point-of-sale, and MICROS iCare loyalty.
After 10 years of planning, the Deadwood Mountain Grand officially opened its doors on July 1, 2011, and offers a casino with more than 200 slot machines and six card tables, a restaurant that seats more than 100 people, and a 2,500-seat entertainment and event center. The Deadwood Mountain Grand Hotel, a luxurious 98-room hotel, will open in September 2011.
As the resort is comprised of a casino, restaurant, entertainment and event center, and hotel, MICROS's fully integrated solution will eliminate the need for resort staff to create multiple entries with guest information, creating a unified experience for the customer and a 360 degree view of guest activities to the resort. MICROS's enterprise-wide solutions will assist the Deadwood Mountain Grand in creating a superb and smoothly run customer experience, turning the resort into a tourist destination.
“The ease of use for our employees and innovative and robust product functionality are just a few reasons why we have chosen MICROS as our technology partner,” said Brad Hemmah, general manager of Deadwood Mountain Grand. “MICROS offers a broad line of flexible and adaptable products for the hospitality industry, allowing us to have all of our expanding technology requirements met by one vendor.”
MICROS Systems provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents.
Deadwood Mountain Grand chooses enterprise applications from MICROS
September 15, 2011