June 1, 2009
Troy, Mich.-based NEXTEP is finding success in the casino industry with its self-order touch-screen kiosks.
IP Casino Resort Spa is one of several casinos to implement the company’s Casino Express ordering system. At the Biloxi, Miss., property the six Casino Express kiosks allow customers to order and pay for the buffet from touch-screen displays using cash, credit, debit, room charges or rewards available through the players club program.
Among the other casinos that have installed NEXTEP kiosks are MotorCity Casino in Detroit, Harrah’s Atlantic City and Little River Casino Resort in Manistee, Mich.
The reason, says NEXTEP Sales Director Jeff Breazeale, is the kiosks allow casinos to “streamline operations, provide convenience for employees and focus more of the staff on the casino guest experience.”
Casino Express is designed to be easy to use and to help reinforce casino brands. The kiosks also are tightly integrated to in-house point-of-sale systems, providing consolidated control and reporting.
Hollywood Casino in Tunica, Miss., and Cherokee Casino and Resort in Tulsa, Okla., are among the latest casinos to select NEXTEP’s Employee Dining Room self-order touch-screen kiosks. This solution lets workers order and pay for meals using payroll deduction, cash or credit and debit cards. It also allows employees to delay order delivery until specific times, such as during breaks or at the end of a shift.
For more information visit nextepsystems.com.