PROFILE: IGT Cloud solution launched at Olympic Casino in Estonia

Reval Park Hotel & Casino, an Olympic Casino Eesti property based in Tallinn, Estonia, has gone live with International Game Technology’s (IGT) Cloud computing solution.

“The effect that the IGT Cloud will have on our daily activities will impact not only the analytical aspects of Olympic Casino Eesti, but it will have a profound impact on our overall player experience,” said Meelis Pielberg, member of the board at Olympic Casino Eesti. “Having the unique opportunity to make decisions regarding game configuration will allow us to completely change the player experience in an informed way that is completely tailored to their preferences.”

In addition to Reval Park Hotel & Casino, Olympic Casino Eesti operates gaming facilities in Estonia, Latvia, Lithuania, Poland, Slovakia and Belarus.

The IGT Cloud will allow Olympic Casino Eesti to provide seamless gaming experiences while significantly reducing their capital expenditure investment. Specifically, the Cloud allows for the download and configuration of games to machines on the casino floor and adds the ability to use deep analytics to make timely decisions based upon player behavior. Olympic Casino Eesti was initially attracted to the IGT Cloud because of the operational efficiency that it will provide for their casino management infrastructure.

“Our Cloud technology is focused on helping our customers deliver innovative gaming experiences in ways that will maximize their floor capabilities, player experiences and overall performance,” said Craig Churchill, IGT senior vice president International. “We are extremely excited to partner with Olympic Casino Eesti to enable them to completely transform the way they provide gaming entertainment to their players.”

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Simphony Enterprise Solution» MICROS

Wynn Las Vegas and Encore, two Nevada-based Wynn Resorts properties, have upgraded to the cloud-friendly Simphony Enterprise Solution from MICROS, a Maryland-based provider of information technology solutions for the hospitality and retail industries

MICROS will complete its enterprise‐wide conversion upgrade from the MICROS 9700 Hospitality Management System (HMS) and other legacy POS solutions to the MICROS Simphony Software as a Service (SaaS) enterprise solution in the cloud by the end of this month. The project encompasses over 100 revenue centers located across the two casino resort properties and includes over 500 MICROS Workstation 5A (WS5A) point‐of‐service terminals.

Wynn Resorts selected MICROS Simphony for its advanced technology and proven capabilities in the industry, which include enterprise configuration and functionality, a Service Oriented Architecture (SOA), and inherent offline resiliency and scalability in a global, multi‐property casino resort environment.

“Wynn Resorts is already realizing the tangible benefits of Simphony’s advanced technology as well as MICROS’s highly structured project management through this seamless upgrade,” said James Houghton, chief information officer for Wynn Resorts. “Our food and beverage operations now enjoy the benefits of a smooth and uninterrupted technology platform which ensures our guests’ experience remains excellent.”

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Hot Dog Stands» PINK'S

From a humble beachhead established in Hollywood more than seven decades ago, the storied hot-dog institution Pink’s is slating a national expansion, with a special emphasis on casinos.

“We are getting inquiries from licensees nationally. Typically, from operators in airports, amusement parks, casinos, cruise ships, or stadiums, but due to our success in Las Vegas and Southern California gaming houses, we are especially interested in casinos,” said Gloria Pink, co-owner of the Las Angeles-based chain.

Pink’s had great luck with a recent staged seven-location expansion, including forays next to the Planet Hollywood casino in Las Vegas, the Harrah’s Rincon Hotel & Casino in San Diego and the Hollywood Park Casino near Los Angeles.

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Mobile Key» OPENWAYS

There are no keycards greener than the OpenWays’ Crypto Acoustic Credential, or Mobile Key, that enables hotel guests to unlock their rooms via mobile phone.

OpenWays is the hospitality industry’s first front-desk bypass solution that delivers a new option for sustainability by dematerializing keys and cards and replacing them with an acoustic credential that is sent over the air by mobile phone..

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