IP CASINO, RESORT & SPAKathy Santiago, as the new director of player development, was one of several personnel announcements at the IP Casino, Resort & Spa in Biloxi, Miss.
Santiago began her gaming career in 1993 at Lady Luck Casino in Biloxi and was most recently the director of marketing at Treasure Bay Casino and Resort. In her new position, she will oversee player development, hosts, hosts services and IP’s Air/Independent Rep Program.
Other appointments at the property include Melissa Radovich as director of marketing, Rodney LaFontaine as rewards and motor coach marketing manager and Kristin Shirley as special events and promotions supervisor. Radovich joined the IP team as direct mail manager and was promoted to direct mail and promotions manager in February 2007. She will oversee direct mail, special events, promotions, IP rewards, and bus tour and travel. LaFontaine joins the IP staff from the Grand Casino Biloxi and will be responsible for IP rewards and tour and travel while Shirley, who has been with the company since 2005, will have direct oversight of all special events and promotions.