For decades, tribal gaming officials, operators, employees and suppliers have attended the yearly National Indian Gaming Association (NIGA) convention to meet, greet and see what is potentially lies on the horizon for the constantly expanding Indian wagering marketplace within the United States.

This year’s version of Indian Gaming 2014, which will take place May 11-14 at the San Diego Convention Center in San Diego, Calif., promises to be no different, and features a full program of conferences that include workshops, certification sessions, casino department roundtables and regional caucuses. Interspersed with this educational content are social a wide range of social activities. For more details on these events, visit www.indiangaming.org.

As in previous years, Indian gaming 2014 will also present a two-day tradeshow, which will take place May 13-14. This event attracts the gaming industry’s largest and most influential vendors and service providers who will showcase their latest products and labor-saving wares. Casino Journal offered some of these companies, and others that could not attend the show,  a chance to profile themselves and their latest product introduction in their own words. Here are their responses:

 

ACRES 4.0
www.acres4.com

Are you pleased with your casino’s future prospects?

If not, try this simple exercise: Go into your casino and take out your phone. You’ve just surrounded yourself with the past, while the future rests in your hand.

That future uses relationship marketing, a business method inviting consumers to use a product or service at no cost, forever. To earn more customers, especially younger ones, you must to turn to relationship marketing, and that’s where Acres 4.0 can help.

Acres has been pioneering casino technologies for more than 40 years—from the invention of player tracking to progressive jackpots to loyalty bonusing, virtually every casino on earth uses our concepts.

Consider Kai, Acres new customer service product. Through easy-to-use mobile devices, Kai connects your casino employees to players with needs. You’ll see immediate labor savings, but Kai’s real power is happier customers—because happy customers stay longer in a relationship, return more frequently and even bring new friends for you to build relationships with.

Combine Kai with our powerful text-based games, which let you reach existing and potential players with personalized messages at controlled costs, and you’ve started to shape your future.

So if you aren’t pleased with your future prospects, let’s connect and build the future together.

 

AINSWORTH GAME TECHNOLOGY
www.ainsworth.com.au
Indian Gaming 2014 booth # 819

Ainsworth Game Technology is a leading-edge designer of innovative gaming machines and game software. Ainsworth offers a wide range of gaming products including, stand-alone, progressives and linked games through its sales offices and distributors in Australia, New Zealand, Asia, Europe, Latin America and the United States. With more than over 200 years of combined gaming experience, Ainsworth Game Technology is committed to a culture of quality, innovation and excellence.

Ainsworth’s A560 family of cabinets, peripherals and supporting hardware meet and exceed the continued technology demand of the industry, and provide hardware to support its market-leading premium game designs.  The A560SBT is sure to impress with its wide-screen impact and small footprint versatility, while the A560SL offers a striking 32-inch display and 19-inch LCD top screen complete with dynamic attract lighting. Both of these new cabinet offerings were engineered to provide a spectacular presentation on any gaming floor.

Ainsworth also provides a wide range of game titles, such as Rumble Rumble, that are developed using a base of new and proven product brands, incorporating stand-alone and link progressives, including premium products supported with market-leading game options and features.

 

AMERICAN GAMING SYSTEMS (AGS)
www.americangamingsystems.com
Indian Gaming 2014 booth # 2129

Based in Las Vegas, American Gaming Systems’ current portfolio of products includes Class III and Class II machines, wide-area progressives and specialty games. AGS is a leader in the Class II space, providing video machines to tribal markets, and has offices or sales locations in Nevada, Illinois, Oklahoma, Florida and Canada, with a satellite service presence in a number of other jurisdictions.

For NIGA, AGS proudly presents Ripley’s Believe It or Not! , a trivia based game with a wheel-top box available on the Roadrunner platform. This exciting game features a five-level progressive and is the first in a series of games featuring AGS’ knowledge-based game mechanic.

The truly special features of Ripley’s Believe It or Not! are the trivia bonus games, Hidden Features in Trivia and Trivia ‘Round the World. A player wins the progressive by answering the questions correctly on the first guess. Players can accumulate features in the base game such as “Re-Do,” “Eliminator” and “Stats” which will improve their chances of winning a progressive in the trivia bonus round. When a Mystery symbol lands anywhere on the third reel it will morph into a Wheel icon and the player will be awarded a single spin on the overhead wheel. The Free Spins round will amaze players as they collect and accumulate Jewel Bugs which will run around the reels and morph into wilds for an improved payout. This game will attract crowds and add elegance and excitement to a casino’s slot floor.

 

APPVION
www.appvion.com

To get top performance and profitability with your TITO slot, insist on direct thermal paper ticket stock from Appvion. Nothing runs better, smoother or more reliably. No other stock can deliver a better bottom line.

Appvion stock means reduced paper jams and breaks, trouble-free perforation, extended cutting blade life, and nearly dust-free operation. Machines spend more time running and less time in repair and maintenance. That’s because Appvion builds in function and quality from the ground up. Precision manufacturing ensures uniform caliper, outstanding strength and consistent formation. Appvion stocks are made in America and have been approved by every major printer OEM.

Gaming operations also get exceptionally reliable scanning because Appvion direct thermal delivers superiority imaging for sharp, precise bar codes. It can withstand exposure to oils, lotions, alcohols, heat, light, UV and rough handling. It’s tough, but still has the brightness, whiteness and weight that convey integrity and support a casino’s quality image.

A slot machine is only as good as its ticket performance. To keep your operation up and running, make sure your direct thermal stock comes from Appvion.

 

BALLY TECHNOLOGIES
www.ballytech.com
Indian Gaming 2014 booth # 929

In NIGA booth #929, casino operators can learn how Bally Technologies connects players’ gaming worlds. On display are world-class licensed brands including TITANIC, The Magic of David Copperfield, Grease Pink Ladies, and ZZ Top Live from Texas.

Operators can also see the latest in a long line of innovative platforms—the ALPHA 2 Pro Series Wave. It features a curved, high-definition, touch-screen monitor that provides optimal viewing and increased interaction for players. In addition to new content developed specifically for Wave, such as Fu Dao Le, Bally’s entire library games for the Pro Series V22/22 and V32 can be played on the new platform.

Now offering an array of table game products, visitors to Bally’s booth can experience proprietary table games, utility products and innovative electronic table games.

In the systems area, Bally offers a variety of its advanced solutions that not only increase revenue, operating efficiencies, and drive floor-wide excitement, but connect players to rewards and promotions through multiple channels.

Bally also showcases its full suite of interactive solutions including new online and mobile content; the integration of traditional land-based and iGaming systems; the Bally iGaming Platform for online and mobile casinos; and the Bally Mobile Platform for concierge casino apps and mobile websites.

 

CADILLAC JACK
www.cadillacjack.com
Indian Gaming 2014 booth # 1129

Cadillac Jack, a subsidiary of Amaya Gaming Group Inc., designs, manufactures and markets products and technologies for the global gaming market. Our extensive portfolio of products includes server-based and stand-alone video reel games, multi-level, local and wide-area progressive products and slot management systems.

Attendees at the 2014 NIGA will discover that Cadillac Jack’s newest product line-up compliments the company’s core products while expanding in the areas that are trending with the industry. Some of Cadillac Jack’s hottest new products include the wildly successful PowerXStream pay mechanic and Stratos, Cadillac Jack’s newest cabinet that will attract players from across the casino floor with its dynamic light display and impressive stature.

New to Stratos is Win With Diamonds, which joins Cadillac Jack’s Class II wide-area progressive Cadillac Cash as well as the Class III multi-level progressive series. Win With Diamonds is a classic casino themed multi-level progressive featuring a Wheel Bonus. The interactive wheel is segmented by the potential bonus awards including multipliers, free spins, credit awards and progressives.

With a variety of popular and top performing math models, our video slot series range from 15 to 100 lines. Each product suite is designed to raise the bar with thrilling payouts and bonus features.

 

GARY PLATT MANUFACTURING
www.garyplatt.com

Since its February 1997, the managing partners of Gary Platt Manufacturing have had one goal—to provide comfortable, innovative casino seating that delivers quality products and excellent customer service. The Reno, Nev.-based company revolutionized the gaming industry by introducing seating in front of slot machines, and now produces full lines of slot, table game, poker, bar-top, and bingo seating exclusively for gaming resorts.

Recently, Valley Center, Calif.-based Valley View Casino has contracted for 2,200 Gary Platt chairs. The casino opted for the company’s Gazelle Royale chair for its January 2014 remodel. The gazelle Royale is a specialized ergonomic chair for slot machines and table games. The chairs also feature protective molding and an insert handle for easy player maneuverability.

 

GTECH
www.gtech.com

GTECH is a leading commercial operator and provider of technology in the regulated worldwide gaming markets, delivering best-in-class products and services, with a commitment to the highest levels of integrity, responsibility, and shareholder value creation. GTECH provides a comprehensive suite of gaming products, including machine gaming, systems, interactive, sports betting and lotteries. It designs, manufactures and distributes top-performing games, cabinets, central systems and associated software to legal gaming markets around the world through its SPIELO product brand. The SPIELO brand represents a complete range of products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and amusement with prize (AWP) markets.

Last June, SPIELO International’s parent company, Lottomatica Group, changed its name to GTECH, bringing the company’s formerly separate business units, including SPIELO International, together under the GTECH corporate brand name to become a unified, customer-facing structure, delivering comprehensive gaming solutions that meet their customers’ evolving requirements.

 

HNEDAK BOBO GROUP (HBG)
www.hbginc.com
Indian Gaming 2014 booth # 1517

As a top-tier entertainment and hospitality design firm in the United States, as ranked by HA+D and Building Design & Construction magazines, HBG offers a proven history delivering distinctive design solutions that drive competitive advantage and successful performance results for their tribal and commercial gaming clients.

A NIGA Associate Member of the Year and an award-winning provider of architecture and interior design, HBG has been recognized with more than 200 design and industry awards in its 35 years of practice, including five G2E Casino Design Awards within the past three years. 

HBG is one of the few architecture firms working in gaming today to own, operate and develop their own four-star hotel: a successful Westin hotel located within a thriving entertainment district. They recently introduced CasinoNow, a unique technology-driven casino design approach developed to accelerate the total project delivery time—giving HBG’s clients a “head-start” to realizing gaming revenues sooner.

The firm’s recent projects include the new Seneca Buffalo Creek Casino in Buffalo, N.Y.; and the new hotel tower and casino expansion at WinStar Casino in Thackerville, Okla., for the Chickasaw Nation of Oklahoma.  HBG is currently working with the Tohono O’odham Nation on the West Valley Resort and Casino project in Arizona.  

 

INTERNATIONAL GAME TECHNOLOGY (IGT)
www.igt.com
Indian Gaming 2014 booth # 1329

Since the origins of Indian Gaming, the IGT Native American Development Group has proudly partnered with tribes across the U.S. to bring the latest in gaming innovation to casino floors. Today, IGT is honored to continue its role in the expansion of Indian gaming, a tradition established by our distributor, former Sodak Gaming.

IGT understands that, as a vendor, it can’t sit at the table of tribal sovereignty, but it is proud to support those who do. As such, IGT is committed to providing Indian Country with the resources needed to thrive in this evolving gaming landscape and legislation.

Over the years, IGT has paid more than $1.4 billion in life-changing MegaJackpots to tribal casino players. The company has been there from the start to offer creative financing and casino operations start-up services to tribes. To date, IGT has financed over $2 billion in Indian Country purchases. In addition to financial assistance, IGT’s Native American customers look to the company for trusted legal, operational, and regulatory resources they need to flourish in the gaming market. These services, which were essential in the early years of Indian gaming, continue to be vitally important as growth continues in new markets.

 

JCM GLOBAL
www.jcmglobal.com

Tribal operators across North America have embraced JCM Global’s PayCheck 4 thermal printer because PayCheck 4 is the fastest, smartest and longest-lasting printer in its class.

PayCheck 4 prints a complete ticket in just 0.6 seconds, compared to up to two seconds for other printers, so fast that there is no need for it to rely on ticket “bursting” as other, lesser printers do. PayCheck 4 prints a ticket faster than a player can reach for it, keeping the game fast and player satisfaction at a premium level.

Next, PayCheck 4 has 8 MB of standard memory, empowering operators to store more fonts, images, logos and barcodes. This allows for a personalization of each player’s gaming experience with graphics, logos, personalized offers, barcodes and more, continuing the property’s brand experience.

Finally, PayCheck 4 has an average life span of 640,000 slot-type tickets—twice that of other printers. Placed end-to-end, PayCheck 4 could print more than 60 miles of tickets before the print head expires. Combined with its fastest speed of similar type products, PayCheck 4 can print twice as many tickets, three times as fast.

 

MEI
www.meigroup.com

The introduction of the PPM Advance represents the next generation of support tools for MEI products. Whereas the PPM (portable programming module) was a one-button flash tool, the PPM Advance is a portable version of MEI’s STS (support and test systems) software.

The PPM Advance features a display screen and menu navigation buttons to allow operators to perform: fast and easy infield updates for currency data, configuration data and software, performance diagnostics and audit data reporting. Additionally, the PPM Advance can be configured to offer an upgrade to Bluetooth functionality with phones and tablets on the Android platform. Operators will now be able to remotely download software from their secured Internet/intranet locations as well as add EASITRAX Soft Count asset numbers. Software management and performance monitoring have never been easier—further lowering cost of ownership associated with SC Advance.

 

MULTIMEDIA GAMES
www.multimediagames.com
Indian Gaming 2014 booth # 1929

Multimedia Games debuts its newest premium cabinet and top box at NIGA 2014—the award-winning Maximum Player Experience (MPX) and the never-before-seen Skyline top box. MPX comes equipped not only with a 40-inch full 1080p LCD display, but an interactive sound chair with custom surround sound and Earthquake Shakers and game-controlled runway lighting as well. MPX is destined to deliver an unparalleled experience when players sit down and take its latest larger-than-life games for a spin, the award-winning Thundering Herd and Invasion 2: The Return. 

High-denom mechanical reels get a new look this year with the brand-new Skyline top box which will have players reminiscing about the golden age of Las Vegas. With a vintage-inspired bezel showcasing RGB lighting and a 24-inch LCD display, this top box will become a high-profile attraction on every casino floor. Initially released with Ultra Mega Meltdown and Canary Diamonds, Skyline will feature a set of five high-denom games that perfectly complement this timeless cabinet. The latest video themes, such as Moby Dick and Chamillion Deluxe from the premium High Rise Games series, and the award-winning TournEvent will also make an appearance this year, as Multimedia Games show you how to “Play Louder.”

 

NANOLUMENS
www.nanolumens.com

Casinos are dream locations, creating a colorful, surprising environment that’s anything but ordinary. So, why would you want to limit your casino’s digital displays to a rectangular box?

NanoLumens’ curved displays bring interest and engagement to your indoor digital signage. The NanoCurve LED displays are both the sports car and the workhorse of your digital signage solution, offering a slim, lightweight, energy and noise-efficient indoor display that’s bright and engaging.

NanoCurve displays can be created in any size, shape, or curvature, down to an 18-inch radius and can create a curve for you to add interest to a stale space, or fit the curve of a wall, adjusting to fit your architecture so that you don’t have to make big changes just to add digital signs to your space.

People want to enter a dream when they enter your casino, and if it’s not up to expectation, they won’t return—in fact, they’ll head to your competitor. Make your space something to remember or it will become something forgotten.

 

NEWAVE
www.mynewave.com

Indian Gaming 2014 booth # 1207

Native American operators across the United States have increased efficiencies, reduced waste and reached the highest levels of compliance with NEWave’s award-winning myCompliance Manager software suite, used by more casinos than any other similar software.

NEWave’s myCompliance Manager software suite completes, files and archives all federal, state and locally mandated forms for money laundering, suspicious activity and taxes. The software provides consolidation of all audits, across multiple properties, regardless of EIN, saving time and money. Additionally, myCompliance products validate identification documents, verify tax identification numbers, and provide alerts for OFAC, SDN, PEP and other watch lists.

After 20 years, not one casino using NEWave’s software has ever been fined for non-compliance.

myCompliance Manager modules include:

• Title 31 Manager, which completes, files and archives forms required to comply with FinCEN Title 31 money laundering requirements;

• Tax Form Validator, which completes, files and archives forms required to comply with IRS income reporting requirements;

• Patron Authenticator, an on-demand feature that quickly validates address and tax ID information against USPS and IRS databases and reduces B-Notice fines; and

• NWJE University online training, recently named to Casino Journal’s list of 2013’s Top 20 Most Innovative Gaming Technology Products.

 

ORTIZ GAMING
www.ortizgaming.com
NIGA booth # 429

Ortiz Gaming is a multinational developer of electronic slot, bingo, and amusement with prizes (AWP) gaming machines. In our endeavors developing games within the U.S., Europe and Latin America, Ortiz Gaming continues to enjoy a stellar track record. The company’s attention to comprehensive solutions and multiple strategies, allows it to meet the specialized needs of any market, and culture.

Ortiz Gaming has taken excitement to a whole new level with its SKY PAPER feature that goes beyond traditional bells and whistles to showcase gaming machine jackpots. Exclusive to Ortiz Gaming products, SKY PAPER announces a jackpot winner with a shower of multicolored paper, crisp sound and an announcement for all to hear. A powerful, low-energy compression motor blasts SKY PAPER into the air so it falls gently over players, flooding the area with excitement and fun.

 

RYMAX MARKETING SERVICES
www.rymaxinc.com
Indian Gaming 2014 booth # 1639

Rymax Marketing Services is the number one supplier of player loyalty solutions to the gaming industry. They draw traffic to properties, increase share of wallet from players and set players’ clubs apart from the competition by driving loyalty through brand name rewards at manufacturer-direct pricing.

With access to over 10,000 products from the most popular consumer brands in their nationwide warehouses, Rymax specializes in segmenting merchandise options and programs for players of every age and lifestyle. Their services include player profiling and demographic-specific product offerings, website hosting and management, promotional marketing, redemption and popularity reports, player surveys and current program/event analysis.

As a fulfillment partner, Rymax has the tools necessary to create player loyalty, increase repeat visits and maximize value a property receives from players.

 

VANTIV GAMING SOLUTIONS
www.vantiv.com/cj
Indian Gaming 2014 booth # 908

Gaming operators require innovative technology solutions to address the ever changing landscape of their industry. Vantiv Gaming Solutions can help. Its comprehensive, scalable, customizable solutions run on a single, proprietary platform and are built to enhance the overall customer experience beyond just traditional core services.

Merchant Services include: credit and debit card processing; ACH and other alternative payments; Internet and mobile gateways; prepaid loyalty and rewards; customer intelligence; cardholder data security; least-cost transaction routing; treasury management and currency processing; and network and regulatory consulting. Vantiv supports casino, iGaming, lottery, advance deposit wagering, social gaming, and fantasy sports gaming disciplines.

Vantiv knows what it takes to seamlessly integrate merchant services into the gaming business. Operators know what it takes to keep customers coming back. Together, we’ll make you more efficient, more secure and more successful.

 

ZITRO
www.zitrogames.com
Indian Gaming 2014 booth # 2218

Ideas have tremendous power. Zitro lives and is driven by the Power of Ideas. Ideas that transform. Ideas that immerse the senses. Ideas that captivate. Ideas that breed success.

 From these ideas, Zitro created its Blackwave cabinet, a beautifully compelling and comfortable machine that delivers stunning graphics and immersive surround sound. To complete the ultimate bingo player experience, Zitro then designed its games with engaging features, delightful bonuses, community prizes and feel-your-heart-beating intriguing wagers leading players to shout, “Bingo!”