House Advantage has signed an agreement to install the revolutionary new interactive player application “Casino On the Go” (COG) at Jackson Rancheria Casino Resort. The COG technology was released earlier this month and Jackson Rancheria Casino Resort, and is already the second casino to launch the innovative technology.
Jackson Rancheria is a new client to House Advantage, and COG is replacing a competitive solution at the property. COG is fully integrated into Jackson Rancheria’s existing casino management system, and empowers the property to expand and enhance its mobile engagement with customers utilizing multiple engines to keep players’ attention on the app.
Key features include fast feedback with adPressions, real time awards, refer-a-friend rewards and rich, centrally managed content on the customer’s casino amenities. Full social media integration allows users to bridge their online and casino experiences.
“Mobile outreach is a key element of our overall marketing strategy, and we were not experiencing the results we wanted with our existing platform. After seeing a demonstration of Casino On the Go, we were convinced that its multiple layers of engagement and interactive content made it the solution we were searching for,” said Jackson Rancheria director of information technology Damien Dinh.
“In the casino, on the way to the casino, or at any other time during the day, Casino On the Go is a forward-thinking technology to keep players connected with the casino’s brand at many levels. Everyone’s smartphones are full of apps they don’t use. People won’t spend their most valuable commodity, time, without an equitable exchange of value. COG enables real customer engagement between casinos and their customers," said House Advantage president & CEO Jon Wolfe.
COG drives loyalty and frequent usage through interactive content, behavior-driven triggered awards and offers and the latest tools for mobile user engagement. COG builds on existing casino loyalty programs by reinforcing and extending how a casino communicates to customers, supporting new channels for distribution of offers and creating a new extension for the brand. The entire toolset is available on the popular iOS and Android mobile platforms.