CPI taps Advanced Gaming Associates for support services
Advanced Gaming Associates (AGA), a diversified service company focused on providing turnkey technical services for gaming floors and slot manufacturers, has been selected to provide its service and support expertise to Crane Payment Innovations (CPI).
CPI, with a heritage of brands including NRI, CashCode, Telequip, Money Controls and most recently, MEI and Conlux, now has one of the world’s largest installed base of unattended payment systems. CPI is headquartered in Malvern, PA.
AGA will facilitate the repair, warranty and maintenance of CPI products across the United States. AGA is now the largest part of CPI’s network of Authorized Service Centers. AGA’s experienced field service technicians will provide direct local support and train customers to understand and care for CPI equipment.
“We welcome AGA to our skilled contingent of Authorized Service Centers,” said Eric Fisher, CPI president of Gaming. “Their technicians are responsive, agile and fully dedicated to their tasks – we have no doubt they will be successful in meeting our high standards for customer service.”
AGA will assist with the repair, warranty and maintenance of CPI products across the United States. Field service technicians will provide direct local support and train customers to understand and care for their equipment.
AGA became part of the CPI its U.S. network of Authorized Service Centers effective October 1, 2014. The partnership reinforces CPI’s commitment to providing customers with the best possible service and support.
With offices in New Jersey and Las Vegas, AGA was founded by chief executive officer Tony Tomasello. “CPI shares our passion for exceeding expectations with quality and performance,” he said. “We look forward to further enhancing their relationship with their customers.”
Since its start in 2006, AGA has developed a deep expertise in casino operations and challenges of a slot floor. It has handled projects in almost all US gaming jurisdictions and four international areas. For more information, www.advancedgamingassociates.com.