American Gaming Associates inks slot services deal with Maryland casino
Advanced Gaming Associates (AGA) in conjunction with Image Power, announce that they will be assuming responsibility for full slot technical services at the Hollywood Casino Perryville, MD, effective April 1.
AGA, which specializes in turnkey support for slot and gaming operations nationwide, has worked together with Image Power, Inc., since 2010. Image Power is well-regarded firm which provides a range of marketing services and also is certified as a Maryland Minority Business Enterprise (MBE).
Under a multi-year agreement, the group will be responsible for a complete range of service, maintenance and associated consulting covering the casino’s slot floor operation. This will encompass its current selection of 850 video lottery terminals along with all ticket redemption machines and currency counting equipment.
This latest contract follows upon a current project by the companies to utilize the AGA expertise and key services to update the slot floor and re-design the gaming layout for Hollywood Casino Perryville which opened in 2010 as the first casino in the state.
“We assessed how to best excel at having the right environment for our customers," said Matthew Heiskell, General Manager for Hollywood Casino Perryville. “We have worked closely with AGA’s highly qualified professionals on several other projects before and determined this would be a logical extension of a good working relationship and the optimal way to operate our slot floor.”
“We look forward to providing our certified technicians and experienced gaming specialists who will be accountable for all slot services from day-to-day staffing to comprehensive consultation and planning for Hollywood Casino Perryville,” said Tony Tomasello, AGA's President and CEO.
“Although our services have been utilized by a number of casinos and have ranged from assistance with grand openings to on-going maintenance, this marks the first time that we, and perhaps even any firms such as ours, will be fully responsible for all slot technical services at a property and for such a long-term basis.”
“Image Power and Advanced Gaming Associates continue to be on the forefront of who casinos turn to and how they bring forth new operational procedures,” said Carroll H. Hynson, Jr., President and Chief Executive Officer, Image Power, Inc. “With the essential experience and expertise of AGA, we plan to bring the latest and best practices for slot operations to the casino and to the state.”