Dynamic Product Innovator and Gaming Solutions Company MicroFirst Gaming Inc. has installed their latest Customer Service Product, Mobile Assistant, at Dover Downs Hotel & Casino.
Mobile Assistant automatically delivers Real-Time Event Notifications right to the Casino Staffs fingertips via their Mobile Device. Mobile Assistant dispatches the Casino Staff directly to the Slot Players in need of assistance, dramatically reducing the amount of time the Player has to wait, as well as increasing Slot Machine uptime.
MicroFirst Gaming Inc. is committed to providing Casino’s with an unsurpassed level of quality and effectiveness, delivering comprehensive and innovative solutions that increase Player satisfaction and casino revenue. MicroFirst Gaming Inc. offers a wide array of products and services, giving their customers the flexibility and customization necessary to realize their potential. MicroFirst Gaming Inc. combines experience in gaming systems, digital signage, and producing industry-leading products, service, and content.
“We’re excited about the new options MicroFirst Gaming Inc. makes available to our property,” said Pete Bradley, Vice President & General Manager of Casino Operations. “We are constantly looking for innovative methods to increase our Customer Service; our partnership with MicroFirst Gaming Inc. provides the path to bring our ideas to reality, giving us a competitive advantage in a highly competitive market.”