VizExplorer announced that it has signed an agreement with the Choctaw Nation of Oklahoma to install hostViz, the company’s player development solution at Choctaw Casino Resort properties in Oklahoma.
Along with the VizExplorer Data Integration Hub and vizDashboard, Choctaw Casino Resort’s Player Development department has also selected hostViz—a comprehensive CRM tool that provides real-time player management and development, host task facilitation and reporting capabilities.
hostViz empowers casino hosts to easily manage tasks with real-time data about their VIP player activity. Available on desktop and mobile, hosts benefit from highly efficient task management, improved player communication and increased face-to-face interactions. Host team leaders use hostViz to facilitate host tasks, track individual and team performance and ultimately increase VIP player activity and resulting revenues.
“At Choctaw Casino Resort, enhancing our VIP guest experience is key to our future success. We feel that our partnership with VizExplorer and the hostViz solution will allow us to achieve this goal and remain competitive in today’s gaming environment,” said Walter Allen, director of player development at Choctaw Casino Resort.
“We’re thrilled that hostViz is being deployed by Choctaw’s hardworking Player Development team to improve their operational intelligence,” said Angela Ahmet, VP of customer success at VizExplorer. “We developed hostViz to help hosts increase their efficiency and interactions with players, and to help casinos offer a personalized guest experience that drives revenue.”
hostViz is an essential component of VizExplorer’s Operational Intelligence solution that enables the smart casino, and has been deployed in more than 60 casinos in the last 18 months.