Caesars Entertainment Corporation announced that 20 of its resorts have earned the prestigious 2016 TripAdvisor Certificate of Excellence, seven more than made the list in 2015.
 
"This achievement is particularly meaningful because we have been selected based on the positive reviews of our guests, and we are honored that they took the time to share their memorable experiences on TripAdvisor," said Mark Frissora, president and chief executive officer of Caesars Entertainment. "I am humbled that, within the very competitive hospitality industry, 20 Caesars-affiliated properties achieved this respected distinction. This recognition is a direct result of the hard work of our talented team members and their commitment to providing high-quality service and experiences." 
 
The Caesars Entertainment resorts receiving the 2016 TripAdvisor Certificate of Excellence are:
 
  • Caesars Palace
  • Harrah's North Kansas City
  • Nobu Hotel at Caesars Palace        
  • Harrah's Joliet
  • Paris Las Vegas
  • Harrah's Metropolis
  • The Cromwell
  • Horseshoe Southern Indiana
  • Harrah's Laughlin
  • Harrah's New Orleans
  • Harrah's Lake Tahoe
  • Horseshoe Bossier City
  • Harveys Lake Tahoe
  • Horseshoe Tunica
  • Harrah's Resort Southern
  • Harrah's Cherokee Casino California Resort
  • Harrah's Ak-Chin
  • Caesars Atlantic City
  • Harrah's Council Bluffs
  • Caesars Windsor
 
This achievement celebrates leaders in the hospitality industry that received impressive reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.  
 
"With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers," said Heather Leisman, vice president of industry marketing, TripAdvisor. "This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions." 
 
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.