Win Systems, global technology supplier for the gaming and entertainment industry, has recently launched a new mobile platform, which customers can access free in order to enjoy a level of customer service which is unique in the industry.
This APP offers all the perfect tools needed to streamline communication processes and speed all operations. Users of the App can have instant and uninterrupted access to the customer service department. They may also submit a new case via the “New Tickets” form to immediately request assistance, can follow and track the ticket using “My tickets”, and can also get the latest company news and access to generic casino statistical information.
“The development of this App reflects our strategy to provide a differentiated service to our customers and to provide personalized attention, in which we guarantee an exceptional performance and a unique user experience" Carlos Barrachina, customer service director states.
To adapt to the new digital reality in which we live, Win Systems has integrated this new tool into its existing customer service system, perfecting its excellent after-sales service.
The Win Systems Customer Service App, is available for both iPhone and Android devices and can be downloaded from the appropriate digital store. WIN’s guarantees technical assistance and ongoing maintenance, 24 hours a day, 7 days a week, with immediate response and top quality service