Luxury gaming manufacturer Interblock has named sales and marketing expert Jennifer Saragnese as director of customer and player service. Saragnese will oversee Interblock’s global marketing strategy team from the company’s corporate office in Las Vegas, Nevada, focusing on customer service and account management for all of Interblock’s existing customers. This team is a new addition to the Interblock organization.
Saragnese and her team will work with all of Interblock’s customers to strengthen successful partnerships and create new ones, and will collaborate with customers to implement best practices around service and product performance.
“As Interblock continues to expand into new markets while meeting the high demand for electronic table games (ETGs), this new customer service-focused role ensures that we are keeping our customers’ priorities and requirements at the top of our service management and product development efforts. We are excited to welcome Jennifer to Interblock, and we are confident our customers will find her gaming knowledge and customer service expertise valuable to them,” said Interblock Global CEO John Connelly.
Saragnese brings a wealth of P&L management, marketing, business development, and customer service experience to Interblock and its customers. Over a 12-year period, Saragnese held several roles within marketing, sales, and finance organizations for GTECH, now known as International Game Technology.