Service Call


StylGame, the Italy-based manufacturing company specializing in the creation of seating for gaming, has introduced Service Call—a customer assistance system which keeps players at the tables or slots for longer periods of time. Service Call is a standalone system that works independently; it does not require an independent communication line or interfere with other systems used in the gaming property, according to a company press release.

Calls are handled using smart phones, tablets or smart watches. The system shows exactly from which device in the hall the call is coming, which allows the staff to give quick and efficient service to the customer.

Service Call is supported by dedicated software, allows for remote management and oversight, and has a customizable graphic interface. Data can also be transferred via the internet to a centralized control system for further processing.

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1.25MM Pixel Pitch LED Displays


Emphasizing its ability to constantly redefine and extend the performance capabilities of LED visualization solutions as an engaging, immersive and revenue-generating platform, NanoLumens  introduced the world’s first 100 percent front installable and front serviceable 1.25MM Pixel Pitch LED display, featuring new “touch-free” technology that was developed specifically for a United States military command and control center.

Designed to be easily installed in any display environment without requiring changes to an existing location or infrastructure, the new NanoLumens 1.25MM pixel pitch display features precise alignment technology and an updated system layout that supports an exact 1920 RBG pixel wide by 1080 RGB pixel tall, final display of any resolution in 384 X 360 increments. The display allows for “direct to wall mounting” at a depth of less than 4 inches and comes with a decorative back for optional hanging applications.

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LED Displays


Gable is a creator, integrator, fabricator and provider of award-winning design, architectural elements and signs, digital displays and lighting solutions, and is the visual solutions company behind the rollout of JACK Entertainment brands across the Midwest. 

Showcased at their booth at G2E was a variety of digital display technologies they offer as part of end-to-end visual solutions for casinos looking to compel visitors, elevate brands and offer dramatically improved gaming experiences. Products on display for Gable and AD/S included an LED display with a 12.5x25mm clear mesh LED screen, offering high transparency and great color for a casino environment. Gable also featured a 2.9mm pixel pitch digital display measuring 12 feet tall offering spectacular vibrant color with high-resolution images; easy to deploy, plug and play 2.5mm pixel pitch LED posters; a stunning circular display with 10mm pixel pitch; a high-brightness, interactive kiosk; and a specialty, dynamic LED lighting fixture.

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Hydraulic Flooring Solution


Specializing in commercial patterned carpet installation of the highest quality available and one of the few commercial workrooms who places an emphasis on woven carpet installation, Mastercraft Floor Covering, now in business for over 30 years, offers casinos a unique state-of-the-art, patented “lift and shift” hydraulic system that provides a robust and efficient means to remove and replace an area with 350 slot machines on a Monday and have it back in play on Thursday. This ensures minimal disruption to business operations and decreases revenue loss.

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