An established partner for gaming properties around the globe, Agilysys delivers enterprise-wide technology solutions that are designed with the guest in mind. From reservations to point-of-sale to analytics, these solutions help achieve the core principle of hospitality: Delivering exceptional guest experiences.
Providing good guest service is no longer enough. Agilysys is dedicated to technology solutions that help you stand out from the crowd by developing intuitive products meant to streamline workflows and facilitate communication house-wide. As a key technology partner, Agilysys offers an award-winning support and services record. With a team comprised of individuals with extensive, real-world experience, having served at global casinos and tribal gaming brands, these seasoned specialists deliver industry know-how and are dedicated to addressing today’s most challenging business questions. The Agilysys Customer Care program boasts an overall customer service satisfaction score of 97.8 percent with a strong reputation of delivering technical competencies and best practices in order to get the most out of every technology investment.
Agilysys InfoGenesis Flex is the next-generation mobile POS for service staff in F&B and retail environments. Handhelds are the next big thing, and these POS tablets are enabling more properties to expand their service reach; addressing guests’ needs virtually anywhere on property. These are the only commercial-grade tablets certified for use in hospitality, offering unprecedented reliability and performance. InfoGenesis Flex the first drop-resistant and shock-resistant POS tablet with a longer battery life and broader temperature tolerances to serve the most challenging environments: poolside, conventions, outdoor kiosks, beverage carts and so much more.
Transformed guest experience: With Agilysys InfoGenesis Flex a 50 percent increased speed of service results; providing more opportunity to meet and exceed guest expectations.
Increased revenue: Venues with service areas where attention to guests was impacted by a lack of adequate server coverage—e.g. pools, casino floors, bars and nightclubs, theaters—are reporting more than 70 percent of revenue lift, and at the same time reportedly an increase in guest and staff satisfaction, as well as staff tip sizes.
Greater coverage area: Superior offl ine capabilities offer a unique advantage of uninterrupted guest service anywhere on property. Even when connectivity is inconsistent, order placement and payment acceptance continue. Guests are served and transactions continue to flow—ultimately increasing spend opportunities.
Website: www.agilysys.com • ICE Stand Number: S8-221