Agilysys, Inc. announced that Soboba Casino in Riverside County, Calif. will implement Agilysys’ InfoGenesis POS and Visual One PMS solutions at its new replacement casino and resort set to open in 2018. Agilysys’ solutions will help the new property optimize food and beverage operations, allow staff to easily manage reservations at the new hotel, and help build guest loyalty by delivering a superior guest experience. This new agreement with the Soboba Band of Luiseño Indians, which owns and operates Soboba Casino, extends Agilysys’ track record of success with tribal gaming operators that depend on Agilysys solutions to successfully manage operations and customer interactions.  

“We’re excited to implement the Agilysys solutions and we’re certain they will help optimize operations at our new property,” said Steven Nino, IT director at Soboba Casino. “InfoGenesis is very user friendly and will require a lot less involvement from IT, while allowing our food and beverage operators to be more hands-on. Visual One will help us deliver a better guest experience while simplifying the booking process, creating a single guest profile for reservations. We aim to integrate reservations from our entire property, creating a seamless experience for both our guests and the reservations staff.”

“InfoGenesis and Visual One are ideally suited to meet the needs of the new Soboba Casino Resort,” said Sridhar Laveti, vice president of products and customer support at Agilysys. “Selecting our POS and PMS solutions, the Soboba Casino Resort is making a strong commitment to guest service that will give the resort an edge in a highly competitive market. InfoGenesis’ industry-leading capabilities, combined with its ease-of-use, will streamline Soboba’s entire food and beverage operation, increasing efficiency and ensuring seamless integration with back-office technologies. The management team’s choice of Visual One as their PMS will make managing operations at the new property highly efficient and allow them to increase profitability.”

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