imageHOLDERS launched a kiosk consultancy offering to its customers. The kiosk project management service supports large kiosk rollouts, providing a plug-in and go solution. imageHOLDERS can provide the tablet kiosk for an ongoing kiosk project, simply supplying the enclosure, or can manage the whole kiosk installation project from initial conception to complete rollout.
imageHOLDERS act as the main kiosk project contact for all partners involved in the project including the customer, independent software providers (ISVs), shopfitters or installers. imageHOLDERS can also offer aftercare support packages with managed services, which includes remote updates, device upgrades and customer support.
“We’ve been offering this service for the past year, and the response has been fantastic," said Adrian Thompson, CEO, imageHOLDERS. "Our clients like knowing we are able to take care of all the small details, provide updates and handle any problems. We provide workshops for installation teams and shopfitters on the proper installation of the kiosks, and can hold spare parts for fast maintenance. We can work with businesses chosen software providers, device manufactures and installation team and bring it all together. The kiosk consultancy service we offer is like nothing else on the market.”
The benefits of using imageHOLDERS kiosk management service may include:
- imageHOLDERS are the first point of call for all third-party supplier questions;
- The consultancy takes the pressure off of internal teams;
- Numerous successful kiosk rollouts for large retail, leisure and hospitality industries;; and
- Expert knowledge of devices suitable for kiosks, and top level industry contacts.
imageHOLDERS can manage a smooth kiosk project from start to finish, whether as a small part of the project, or in the fully supported roll of kiosk project management consultants.