Agilysys, Inc. recently announced that Hospitality Enterprises, known online as BigEasy, has chosen the company’s InfoGenesis point-of-sale solution for their operations at the Paddlewheeler Creole Queen and the Riverboat Louis Armstrong.
Hospitality Enterprises, Inc. recently implemented Agilysys’ InfoGenesis solution at their Natchez Grand Hotel in Natchez, Miss., and at their Chateau Saint Denis in Natchitoches, La., and chose to further expand their partnership with Agilysys by implementing InfoGenesis in the two sightseeing vessels.
"After seeing the power of InfoGenesis at work at our hotel properties, we’re excited to move the system onto the water” said Don Duvernay, vice president at Hospitality Enterprises. “Providing a unique and personalized guest experience for every passenger on board our boat is very important to us, and the InfoGenesis point-of-sale system is a perfect fit for our operation. Allowing us to work offline when needed is a big advantage, ensuring that we can provide uninterrupted service for passengers and a seamless operation for our staff.”
“Our comprehensive point-of-sale solution supports mission-critical guest-facing processes at different types of venues across the world,” said Don DeMarinis, senior vice president of sales, Americas at Agilysys. “We look forward to helping the Paddlewheeler Creole Queen and the Riverboat Louis Armstrong deliver one-of-a-kind guest experiences while maximizing profitability. InfoGenesis is ideally suited to meet the needs of Hospitality Enterprises, Inc. and shows their strong commitment to excellent guest service.”