Casino Journal’s Cutting Edge Table Games Conference features an annual operator roundtable that gives attendees a high-level, hands-on view of the many operational issues driving the table games business at casinos around the country, and the trends that impact the business daily. This interactive session features successful table game executives across multiple markets discussing their top priorities, and the steps they are taking to defend and grow table game revenue. The 2018 edition, held last November, was moderated by Michael Hochman, vice president of casino operations, Canterbury Park. Panelists were Michael May, vice president of table operations, Pechanga Resort & Casino; Scott Hanson, corporate vice president gaming, Mille Lacs Corporate Ventures; and Kevin Parker, a Raving partner specializing in casino operations and technology. A summary of their conversation follows:
HOCHMAN: How do table game operators get a seat at the management table and ensure their slice of the pie? A lot of you work in a world where slots get all the attention from marketing, the CFO and the CEO. Given that, Scott, you just increased the number of table games at your top property from 68 to 72… how did that happen?