Agilysys, Inc. recently announced that Harrington Raceway & Casino has selected its InfoGenesis POS solution to improve operational efficiencies and guest service across all its food and beverage outlets.
“Agilysys’ solutions came highly recommend, and they have exceeded all our expectations.” said Harrington Raceway’s Chief Operations Officer, Hank Rosenberg. “The number one thing that really stood out to me was its people. Among the number of available solutions and equipment, an important differentiator is the great people that stand behind the product which can make a big difference. From my very first interaction, to implementation and follow up, everyone I have dealt with at Agilysys has been wonderful to work with. Their team made this transition easy and enjoyable. And when it comes to customer support, they are responsive and quick to handle any issue.”
InfoGenesis Flex POS has increased staff efficiency by eliminating having to write food and drink orders down, ring them in and walk to the kitchen to convey those orders. The IT department has also benefited through more attentive customer support and a reliable and updated system.
“We are committed to serving our customers just as our customers are committed to serving their guests,” said Vice President of Sales at Agilysys, Darren Student. “For that reason, we do our best to ensure a successful implementation designed to meet and exceed the business objectives. Harrington Raceway is set up for success and can rest assured Agilysys is there to help strengthen their operations for years to come.”