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Cutting Edge Table Games Conference to Focus on Silent Killers of Revenue

September 26, 2019
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LAS VEGAS, NV, September 26, 2019 - The conference line-up at Casino Journal's Cutting Edge Table Games Conference, to be held November 18-20 at The Paris Hotel in Las Vegas, will include a first-ever session called "The Silent Killers of Table Game Revenue."

The session, which was inspired by Bennie Mancino, Vice President of Table Game Operations, Hard Rock Cincinnati, recognizes that all table game operators must deal with silent killers of revenue hiding in the weeds. One or two might be manageable but when they pile up it can overwhelm your business. Speakers at the session will identify problems that are too-easily overlooked and how to resolve them.

Mancino will lead a discussion featuring a high-level panel of table game professionals: John Hemberger, Senior VP of Table Products, AGS; Mark Kelly, VP Casino Operations, Caesars Entertainment and Donald Snyder, Director of Table Games, Gun Lake Casino. Topics to be addressed will include environmental issues; player comfort; man-made design issues; bad rules; ineffective promotions; poor customer service; inadequate training; and lack of proper analysis of performance.

"The Silent Killers of Table Game Revenue" will open up Day Two of the conference on Wednesday, November 20. The event will kick off Monday, November 18, with a day-long educational workshop on table game operations presented by renowned table game expert and educator Bill Zender. Zender will do deep dives on table game math; understanding rolling chip/dead chip programs; and the cost of table game promotions.

The main conference program will begin with an opening keynote entitled, "How MGM Uses Data to Drive Table Game Growth and Profitability," presented by Zachary Levine, VP of Table Games Strategy, MGM Resorts International, followed by two days of educational, networking opportunities, and a luncheon keynote by Paul Mollo, Vice President of Table Games, Hard Rock Casino & Hotel Sacramento. Mollo's keynote, "Something Old, Something New," will discuss how innovative supporting technologies that boost the bottom line and add to player satisfaction with the traditional table games product. Sal Piacente, President, UniverSal Game Protection Development, will close the conference with a can't-miss double session, "To Catch a Cheat," which features live demonstrations of the latest real-world threat to table game operations.

The Cutting Edge Table Games Conference also features Casino Journal's Best New Table Games competition. Exhibitors at the conference will have dedicated "play time" during the opening night reception and all networking breaks between sessions. Qualified attendees, namely table game operators and other casino executives from across the industry, will be encouraged to participate and cast a vote. The winners of the Gold, Silver and Bronze awards will be announced Wednesday afternoon, November 20.

Complete conference details and registration information are available at A limited number of sponsorships and exhibit booths are available by contacting Sean Bogle at (248) 786-1719; and AnnaMarie McCann at (610) 436-4220 x8518;

BNP Media Gaming Group is the world's largest and most experienced gaming industry media resource and the leading producer of trade magazines, specialized conference and expos, websites, eNewsletters and targeted specialty publications serving the gaming industry worldwide.

Media contact: Charles Anderer, Executive Editor, Casino Journal, 914-948-5758

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