According to gaming and hospitality experts, guest service fundamentals are just fine—it’s leadership’s support of frontline team members that needs to change. 

Looking back to when most Baby Boomers and older generations entered the workforce, using corporate philanthropy as a basis to work for a company was a non-factor. This was also the case when it came to buying a company’s products or services.

In an effort to share the untold stories of positive relationships between tribal entities and the regions in which they operate, Raving Consulting created a recognition program in 2015 to raise awareness and recognize programs that highlight the hundreds of acts of giving of tribal communities.