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Home » Authors » Rick Lopez
Rick Lopez

Rick Lopez

Rick Lopez is director of casino sales for eConnect, a Las Vegas-based supplier of an integration platform for new technologies and table games. He can be reached at www.econnectglobal.com.  

Articles

ARTICLES

Rick Lopez

Reopening casinos should consider going back to the beginning

Rick lopez
Rick Lopez
June 22, 2020
No Comments

For those of you who are, like me, aficionados of the movie The Princess Bride, it’s inconceivable that Vizzini offered the wise advice quoted above, but a good thing that Inigo Montoya followed it.


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RLopez

Re-opening casinos should consider going back to the beginning

Take a note from the movie Princess Bride and treat returning customers like the industry did before technological automation took over.
Rick lopez
Rick Lopez
May 11, 2020
No Comments

I feel that as casinos have gone further down the rabbit hole of technology, they have moved further away from customer service.


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Get more out of facial recognition technology
Games & Technology: Security

Get more out of facial recognition technology

Strategic Look
Rick lopez
Rick Lopez
October 22, 2019
No Comments

Ask most casinos in the U.S. and Canada if they have used or are considering the use of facial recognition and the answer is often an enthusiastic “yes.” But ask the properties that have implemented some form of biometrics how the technology has performed, and the answer isn’t as clear.


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