Tribal operators continue to be a step ahead when it comes to experimenting with and adopting new casino and resort technologies, as these case studies show

As consumers continue to morph into multichannel, multitasking, tech-savvy shoppers, marketers everywhere are struggling to stay ahead of the changes in the communications landscape.

Multiple studies and reports have shown that Millennials are not using as much cash as previous generations. What does this mean for the cash-heavy gaming industry? Why aren’t Millennials using as much cash? Technology has played a big part for such behavior.

Today, casino marketers are inundated with new bells and whistles claiming to drive more revenue, engage players or be the next big craze. I am always interested in learning about these new solutions and tactics to drive business. However, it can become overwhelming.

Recently I read with interest a release Bill Miller, the new president and CEO of America Gaming Association (AGA), sent to the trade group’s membership regarding gaming priorities its putting before the new U.S. Congress. For those who missed it, here it is in its entirety.

Agilysys, Inc. announced that 7 Cedars Casino in Sequim, Wash., is implementing Visual One PMS at its new resort set to open in summer of 2020.

The Nottawaseppi Huron Band of the Potawatomi (NHBP), owners of FireKeepers Casino Hotel in Battle Creek, Mich., announced payments related to its 2018 business performance.

The U.S. Supreme Court’s ruling to overturn a federal ban on sports betting meant that each state can self-determine legislation permitting sports betting. With only eight states currently permitting sports betting, you could be forgiven for assuming that some of the wind has been taken out of the industry’s sails.

Patron and worker safety is always front of mind for casino operators, and security and surveillance experts offer advice, case studies and new products to help alleviate some of these concerns.

Casino Journal’s Cutting Edge Table Games Conference features an annual operator roundtable. The 2018 edition, held last November, was moderated by Michael Hochman, vice president of casino operations, Canterbury Park. A summary of their conversation follows.