A year ago, I asked readers of this column, “Does the employee experience reflect your brand?” 

The COVID-19 pandemic is a dramatic, drastic and sudden game changer for casinos and cardrooms.

The COVID-19 outbreak and the resulting shutdown of so-called non-essential businesses have wreaked havoc on the U.S. economy, producing soaring unemployment and economic and fiscal pain across the country. 

The impressive history and growing economic impact of the modern casino industry is well documented. 

A recent survey of gaming and hospitality industry decision makers regarding coronavirus-related issues showed that a growing number of respondents believe it will take three months or less for their businesses to get back on track. 

In response to the COVID-19 pandemic and resulting worldwide shutdown of the gaming industry, graduates of the Executive Development Program (EDP) have been reconvened for the first time in the program’s 30-year history to share ideas and discuss plans to reopen the industry.  

Downtown Grand Hotel & Casino’s commitment to clean was honored last month with the 2020 AAA Inspector’s Best of Housekeeping Award. 

San Diego, Calif-based Sycuan Casino Resort has created and implemented an extensive and aggressive health and sanitation program to safeguard guests, team members and the surrounding community. 

It’s no secret that COVID-19 has had a shattering economic impact on a wide number of industries, tribal gaming included. 

Each day I wake up, get a cup of coffee, shuffle over to my home office, turn on the computer, check my news outlets… and immediately feel I should just go back to bed and hide under the covers.