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Casino Journal

2020 June

In this issue of Casino Journal, gaming operators prep for reopening in the ongoing shadow of coronavirus, reopening casinos should consider going back to the beginning, architects ponder COVID-19 impact on gaming resort layout and design, and much more!

Casino Reopenings

Casino reopening plans come into view

Customer and employee safety will take a priority in post-COVID closure facility operations, according to gaming thought leaders

Charles anderer 200x200

Charles Anderer

June 22, 2020

As operators ponder the post-COVID-19 closure landscape, a balancing act between safety and results with an accent on the former is taking hold.

Casinos may need to rethinkbrand marketing plans post-COVID

The concept of brand purity takes on even greater importance following actions some casinos have taken to survive coronavirus closures

Juliacarcamo 200x200

June 22, 2020

As customers return to their favorite slot machine or table game after coronavirus closures, how you approach and leverage your brand is more important than ever.

Technology

Casinos need to bet on technology to stay afloat after COVID-19

Data mining, self-service kiosks and social media platforms are just some of the technologies land-based casinos will rely on to prosper post-coronavirus

June 22, 2020

COVID-19 continues to devastate businesses, industries, and individual lives as it sweeps through the nation and the world. Social distancing measures, stay-at-home orders, and general fear over the spread of the virus have led to multiple business shutdowns and countless layoffs.

Resort Design

Architects ponder COVID-19 impacts on gaming resort layout and design

Design firms offer inventive short- and long-term ways to cope with social distancing and other coronavirus concerns

Joan

June 22, 2020

Being withheld from in-person social interaction for several months now, many people are ready to experience entertainment outside of their homes once again.

Piacente-Image 1

What you need to know about memory and sleight of hand when it comes to table games protection

Memory training such as shuffle tracking and dealer sleight of hand are two of the greatest ongoing threats to table game security

June 3, 2020

The question of how much damage a trained memory can cause to a casino’s bottom line is a great question, which I plan to answer here.

Casino Business

A measured approach to doing business in the time of coronavirus

Considerations for reopening and operating gaming establishments in the aftermath of the COVID-19 pandemic

Karl Rutledge Glenn Light Mary Tran

June 22, 2020

For more than a month, virtually all commercial and tribal gaming establishments have been temporarily closed in an effort to combat the spread of COVID-19.

Reopening casinos should consider going back to the beginning

Rick lopez

June 22, 2020

For those of you who are, like me, aficionados of the movie The Princess Bride, it’s inconceivable that Vizzini offered the wise advice quoted above, but a good thing that Inigo Montoya followed it.

Christine Faria

Has casino guest service really changed behind the mask?

Moving forward, do casinos need to change their guest service strategy?

Christine Faria

June 22, 2020

According to gaming and hospitality experts, guest service fundamentals are just fine—it’s leadership’s support of frontline team members that needs to change.

From the Editor default

Remembering the man who established a casino empire

Pauldoocey 200x200

June 22, 2020

In the early 1990s, whenever I asked gaming operators what their dream Asian locale was for new casino development, the answer more often than not was Japan.

Isbell

Apache Commodities steps up to provide casinos with COVID fighting protection products

June 22, 2020

Pasadena, Texas-based Apache Commodities Group is a safety and medical equipment supplier that is uniquely positioned to help customer-centric businesses weather the COVID-19 crisis by providing personal protective equipment (PPE) for frontline employees and virus-eradicating cleaning products for property maintenance staffs.

Gaming Table

COVID deals the casino industry a very bad hand

Gaming industry continues to lose amid coronavirus pandemic

June 22, 2020

A recent survey of gaming and hospitality industry decision makers regarding coronavirus-related issues showed that a growing number of respondents believe it will take three months or less for their businesses to get back on track.

Tachi Palace

Casino resorts come clean in the post-COVID world

June 22, 2020

Recent weeks have seen a wide-scale reopening of casinos across the U.S. after weeks of coronavirus-mandated closures.

Colorado

Coloradans crazy for casino reopenings

June 22, 2020

Colorado casinos could reopen as soon as mid-June, and players are eager to return to land-based gaming in The Centennial State, according to a ColoradoSharp.com survey.

Jamul Casino opts for Konami's Synkros

June 22, 2020

Konami Gaming’s SYNKROS has been selected by Jamul Casino to deliver comprehensive gaming enterprise management across the 200,000-square-foot destination.

AGA Letter

A message from AGA President 7 CEO Bill Miller

June 22, 2020

I am hard-pressed to think of a more challenging time then we’ve all seen in the first week of June 2020.

Casino Journal

CJ 2020 Cover

2020 June

In this issue of Casino Journal, gaming operators prep for reopening in the ongoing shadow of coronavirus, reopening casinos should consider going back to the beginning, architects ponder COVID-19 impact on gaming resort layout and design, and much more!

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Slot Management & Marketing

SMM April 2020 Cover

2020 March/April

This issue of Slot Management & Marketing explores Progressive Play, Buffalo Slots Become a Theme for New Casino Attraction, Updated Slot Analytics Strategy, and much more!

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Sports Betting Management

SBM June 2020 Cover

2020 June

In this issue of Sports Betting Management, read about virtual sports wagering stars to get very real, the convergence of mainstream
sports and E-Sports, and much more!

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