Casino Journal

CJ October 2020 Cover

2020 October Volume I

This issue of Casino Journal features fun in the sun for Las Vegas resorts, why tracking guest satisfaction matters, calm before the CEO pay storm, and much more!

Cover Story

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Features

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Above the Pack

Top 20 gaming products platinum, gold and silver winners announced

Cutting-edge concepts from Aruze Gaming, AGS and Scientific Games captured top honors in the Top 20 Most Innovative Gaming Technology
Pauldoocey 200x200
Paul Doocey
October 20, 2020
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Roll To Win Craps from Aruze Gaming America received top Platinum honors in this year’s 20 Most Innovative Gaming Technology Products contest, beating out AGS’ Bonus Spin Xtreme, which won the Gold award, and Scientific Games’ augmented reality table game Kyber, which received a silver prize.


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Calm before the storm

Calm before the casino CEO pay storm

Gaming chief executives enjoy one last normal pay period before the COVID wrecking ball swings, and AETHOS Consulting’s annual salary survey determines which of these leaders truly earned their 2019 compensation
Keith Kefgen
October 20, 2020
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As 2019 rolled to a close last winter, the gaming industry was in a mood to celebrate—after all, it was a banner year in terms of revenue and company valuations were high, which was leading to deals such as Eldorado Resort’s purchase of Caesars Entertainment and Penn National Gaming’s  share acquisition of Barstool Sports.


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Columns

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Bill Silverman

Why tracking casino guest satisfaction matters

To appropriate a current cultural theme, guest satisfaction matters. Whether your core competition is another casino or other entertainment options, your success largely hinges on providing your guests with a satisfying experience.
Bill Silverman
October 20, 2020
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We all know that most casino guests are going to leave the casino with fewer dollars than they brought. 


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Departments

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Agilysys

Reno casino taps social distancing solution

October 20, 2020
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Reno, Nev.-based Atlantis Casino Resort Spa has expanded its existing relationship with Agilysys, a leading global provider of next-generation hospitality software solutions, through the addition of its innovative IG Buy kiosk for buffet reservations and payment at its popular Toucan Charlie’s Buffet & Grille.


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BetMGM

BetMGM inks deals with multiple professional football teams

October 20, 2020
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BetMGM, the sports betting joint venture between MGM Resorts International and GVC Holdings, continues to negotiate official sports betting partner arrangements with a growing number of pro football franchises, the most recent being the Detroit Lions, Las Vegas Raiders and Tennessee Titans, according to company press releases.


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