April 2019 | Casino Journal Magazine

Cover Story

Following the veteran tribal casino leaders

Three longtime tribal casino operators reflect on their careers, the current state of the industry and the traits needed to succeed in the Indian gaming space

Dennis Conrad

April 19, 2019

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Pam Shaw. Bryan Hayes. Michael Peters. You may not know these names, but I assure you they are among the most talented, effective and insightful Native American casino executives in Indian gaming today.

Focus on: Tribal resort development and Design

Leading in style: The latest tribal casino design case studies

Tribal operators and resort architects continue to innovate when it comes to facility design and amenities

Paul Doocey

April 19, 2019

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Updates on tribal resort development and design from around the country, including Choctaw Casino & Resort-Durant, Morongo Casino, Resort & Spas, Cuningham Group Architecture projects, Inspire Integrated Entertainment Resort, and Coeur d’Alene Casino.

Games & Technology: Class II

Class II slot machine update

Classing up the joint…

Joan Mantini

April 19, 2019

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In order to keep pace with Class III slot machines, Class II devices have gone through significant improvements in technology, evolving into high-performing, entertainment-filled product lines which are now comparable and able to compete with Class III concepts.

NIGA exhibitor profiles

April 19, 2019

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Among the exhibitors at this year's NIGA: Cuningham Group, Cummins Allison, Everi Holdings, Incredible Technologies, Konami Gaming, Next Gaming, NOVOMATIC Americas, SCA Gaming, and Scientific Games Corporation.

Editor's Letter

A lifetime of traveling to casinos

Travels with Pauly

Paul Doocey

April 19, 2019

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Last month a press release crossed my desk about the Palmetto Forum for Gaming Studies—a group formed by two former South Carolina officials to examine the feasibility of bringing casino gaming to the state. Their goal is to determine if casinos are good for South Carolina, and something citizens will support.

Marketing

Creating a power relationship between casino marketing and slot machines

Deana Scott

April 19, 2019

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Slots are our primary product and how casinos make most of their money. However, we tend to treat our visitors as one-dimensional players. What that means is that in most of our marketing, the slot products are not differentiated.

Casino Branding

Items to add to the casino employee manual

Julia Carcamo

April 19, 2019

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The employee manual—the collection of policies and procedures every new employee gets when they start a job; long thought to be the critical document for setting clear expectations: what to wear (or not), how to behave (or not), and how to earn and use time off.

The Back Page

U.S. sports betting will take time

Charles Anderer

April 19, 2019

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As sports betting in the U.S. begins its jurisdictional march to what most everyone believes and hopes will be a nationwide (or thereabouts) market, one is reminded that you wouldn’t be in the gaming industry if you weren’t patient.

AGS renews contract with Chickasaw Nation

March 18, 2019

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AGS announced that it has signed along-term contract renewal with the Chickasaw Nation, effective March 2019.

GSA joins the new Japan gaming market

March 14, 2019

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The Gaming Standards Association (GSA) has established a presence in Japan.

In the News

Group explores feasibility of casino gaming in South Carolina

April 19, 2019

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Two former statewide officials have joined together to examine whether or not the introduction of gaming in South Carolina would be beneficial. The group is called the Palmetto Forum for Gaming Studies and will be chaired by former State Superintendent of Education Dr. Jim Rex and former State Treasurer Converse Chellis, according to a press release.

In the News

Scientific Games scores PA truck stop gaming business

April 19, 2019

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Scientific Games inked an agreement with Second State Gaming to install Bally MultiConnect (BMC) software at 20 truck stop locations throughout Pennsylvania. The new system will begin going live later this year, and will continue to be installed on 100 games at 20 locations based on gaming license approvals, according to a press release.

James Maida and GLI Co-Founder Paul Magno

Event Review: North American Regulators Roundtable

Global audience attends GLI’s 19th annual North American Regulators Roundtable

April 19, 2019

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Nearly 300 gaming and lottery regulators and operators from tribal and commercial operations across the U.S. and around the world converged at Luxor Las Vegas March 6-7 for the nineteenth edition of Gaming Laboratories International (GLI)’s annual North American Regulators Roundtable.