Hotel Operations

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San Manuel Casino announced a key talent acquisition, naming Afsi Bird as the vice president of hotel operations for the resort expansion project.

In accordance with directives from Nevada Governor Steve Sisolak and the Nevada Gaming Control Board, Caesars Entertainment, Inc. has resumed hospitality and gaming operations at The Cromwell.

Baha Mar announced the resort destination's phased reopening, welcoming back guests to Grand Hyatt Baha Mar on December 17.

To do this, properties must focus on customer satisfaction.

Deciding to close or remain open during a pandemic can be one of the most difficult decisions a hotel company will ever have to make, especially if multiple assets are involved. 

Recent surveys found that nearly nine in 10 U.S. employees (86 percent) believe their employer has an “obligation” to notify employees who may have been in contact with a co-worker who tested positive for COVID-19.

Certain things in life can be a gamble, but what about personal safety? Or, in the case of casinos, what about the safety of staff? 

Agilysys, Inc. announced that Peppermill Casinos has expanded its existing Agilysys relationship with rGuest Express, at all its properties.

When COVID-19 caused states to go into lockdown, one of my first reactions was, fine, as long as I don’t have to wear a mask.

Imagine being able to ride a bike down the middle of Las Vegas Boulevard without fear of oncoming traffic.