New app provides remote access to extensive range of support materials and documentation for Ocularis users and partners.

Smart phone application designed specifically for set-up and troubleshooting issues

OnSSI has released a new tech support mobile app that enables users and partners to easily access critical information and documentation on OnSSI’s Ocularis VMS directly from their smart phones. The new app is being offered to facilitate set-up and troubleshooting issues whether on-site or remotely from the field without the need to access a PC.

OnSSI’s tech support mobile app is currently available for free from the Apple app store.
The new app features access to Ocularis user manuals, spec sheets, installation guides, tutorial videos, release notes and other related documentation, which is automatically selected based on parameters defined in the user’s “My Version” setting. Additionally, the app includes online up-to-date supported cameras lookup with multiple filters, a registration and licensing look-up tool, a video center with Ocularis tutorials, demonstrations, and a one-push link to contact OnSSI support over the phone.
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