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Omnico partners with GHS to supercharge touchless guest journeys in casino sector

Omnico partners with GHS to supercharge touchless guest journeys in casino sector

Omnico announced a significant new partnership with Gaming Hospitality Solutions (GHS), the casino, cruise and convenience store loyalty-enablement and offer management solutions...
casinojournal
casinojournal
september 17, 2020
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Casino call centers need to emphasize the customer experience

Casino call centers need to emphasize the customer experience

Organizations need to truly understand what the customer experience is and also what it means within the gaming industry in order to...
Peter Tetlow
Peter Tetlow
juli 15, 2019
No Comments
Boyd Gaming partners with Aristocrat Technologies, Inc. to launch enhanced player loyalty app

Boyd Gaming partners with Aristocrat Technologies, Inc. to launch enhanced player loyalty app

Aristocrat Technologies, Inc. has partnered with casino operator Boyd Gaming Corporation to launch an all-new player loyalty mobile application: B Connected Mobile....
casinojournal
casinojournal
september 23, 2020
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Coronavirus will have an evolutionary impact on casino mobile marketing efforts

Coronavirus will have an evolutionary impact on casino mobile marketing efforts

I am writing this article exactly three weeks into a time when businesses are closed and casinos have gone dark to protect...
Darren Withers
Darren Withers
maj 15, 2020
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A 360 degree view of the casino customer

A 360 degree view of the casino customer

CRM systems are capturing a vast volume of information and, when put together in an optimal way, they are helping paint an...
casinojournal
casinojournal
juni 18, 2019
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The key to future slot success

The key to future slot success

Few would argue that land-based slot machine play has been on a downward plane of late, the result of a rapidly aging...
casinojournal
casinojournal
mars 16, 2015
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