Casinos need to bet on technology to stay afloat after COVID-19
Data mining, self-service kiosks and social media platforms are just some of the technologies land-based casinos will rely on to prosper post-coronavirus...
Enterprise Operations
Articles, advice and information that help operators to better run gaming facilities
ARTICLES
Rivers Casino & Resort Schenectady issues WARN Act notices to furloughed team members
Rivers Casino & Resort Schenectady announced that it has issued Worker Adjustment and Retraining Notification (WARN Act) notices to its currently furloughed...
What to consider when communicating with casino employees during crisis
Any good leader understands that communication is critical in a time of crisis. Employees are thirsty for information, with a desire to...
A measured approach to doing business in the time of coronavirus
Considerations for reopening and operating gaming establishments in the aftermath of the COVID-19 pandemic For more than a month, virtually all commercial...
Consulting and COVID‐19 Compliance Group — ASSURE-BET, LLC
In an effort to move the industry forward, veteran gaming executives Perry Stasi and David Schugar have launched Assure-Bet, LLC, which will...
Scientific Games boosts OpenGaming Jackpot offering
Scientific Games Corporation has integrated BlueRibbon’s customizable jackpot solution into its OpenGaming ecosystem, with Kaizen Gaming brand Stoiximan the first to launch the marketing tool....
Ainsworth Game Technology partners with SoftGamings
Ainsworth Game Technology announced a new partnership with SoftGamings, a B2B casino platform provider and gaming systems aggregator. Ainsworth’s casino slot games will...
Marketing strategies for U.S. online sports betting
Insight and Innovations Sporting edge The post-Professional and Amateur Sports Protection Act (PASPA) environment is very much in its nascent stage, providing...
Creating a power relationship between casino marketing and slot machines
Slots are our primary product and how casinos make most of their money. However, we tend to treat our visitors as one-dimensional...
How Casinos are Cashing-In on Web Redesign
The mobile revolution is hitting every industry, transforming the way companies interact with consumers, as well as the levels of personalization and immediacy those...
Communication and contract tracing ease hospitality employee COVID fears
Recent surveys found that nearly nine in 10 U.S. employees (86 percent) believe their employer has an “obligation” to notify employees who...
The importance of a proper casino customer greeting
Impact your guests with the most powerful gesture in the world: a greeting Hi. How ya doin? Nice to see you. Thanks...
Mohegan Gaming & Entertainment announced expansion of premier northwestern U.S. property
Mohegan Gaming & Entertainment, manager of ilani in Ridgefield, Wash., announced major updates to its premier northwestern U.S. property as the brand continues its upward...
Gaming’s top boardrooms of 2017
When it comes to casinos and corporate governance, reputational honesty remains the best and strongest policy, as the AETHOS Consulting annual report...
The homebody economy and the need to redefine the casino vision
Welcome to what CNBC recently dubbed the “homebody economy.” The long-discussed stay-at-home trend just received a triple shot of adrenalin, thanks to...
Scientific Games joins NCPG’s Gift Responsibly holiday campaign for third year
Scientific Games Corporation has joined lotteries around the world for the third consecutive year in the “Gift Responsibly. Lottery Tickets Aren’t Child’s Play”...
Solutions to some tough casino operations challanges
Contrary to popular wisdom, it is not easy to operate and maintain a successful and profitable casino operation. There are numerous regulations...
Mohegan Gaming & Entertainment recruits Nick Gilham as director of social media
Mohegan Gaming & Entertainment (MGE) has named Nick Gilham director of social media. He will oversee social strategy, marketing, content, monitoring and operations for...
LV casino launches #goodcleanfun initiative
Downtown Grand Hotel & Casino’s commitment to clean was honored last month with the 2020 AAA Inspector’s Best of Housekeeping Award. This...
Life without masks won’t happen at casinos for awhile
When COVID-19 caused states to go into lockdown, one of my first reactions was, fine, as long as I don’t have to...
CasinoTrac Management System — TABLETRAC
Table Trac, Inc. announced that the Carson Nugget in Carson City Nevada, has elected to replace and upgrade its old casino management system...
Following the veteran tribal casino leaders
Three longtime tribal casino operators reflect on their careers, the current state of the industry and the traits needed to succeed in...
AGA activates enforcement process for responsible marketing code for sports wagering
To commemorate the beginning of Responsible Gaming Education Week (RGEW), the American Gaming Association (AGA) activated the enforcement process associated with its Responsible Marketing...
Gaming update from the American Gaming Association
A message from American Gaming Association’s Senior Vice President of Strategic Communications Casey Clark: As of Wednesday afternoon, nearly all (94 percent)...
Eldorado and Caesars merger reaches the finish line, form largest U.S. casino company
Eldorado Resorts has completed its acquisition of Caesars Entertainment Corporation (CEC), creating the largest casino and entertainment company in the U.S. The...