Analytics and the ongoing inside space technology revolution
Analytics are key to casino operators better understanding and reacting to the ongoing inside space technology revolution Authors’ Note: In the third of...
Management Systems/Analytics
ARTICLES
Everi to provide New York Lottery with video lottery gaming central system through 2029
Everi Holdings Inc. announced that it has extended its relationship with the New York Lottery for 10 additional years, pursuant to a new...
AI can help slot floors survive social distancing
nQube and University of Manitoba Data Science NEXUS fine tune the Reel AI system to help slot operators more profitably manage social...
Resorts World Las Vegas names exclusive gaming system management partner
Resorts World Las Vegas announced the selection of Konami Gaming, Inc., as its exclusive gaming system management partner. Konami’s SYNKROS was chosen to streamline, manage...
Casino call centers need to emphasize the customer experience
Organizations need to truly understand what the customer experience is and also what it means within the gaming industry in order to...
The hidden cost of casino free play
I admit that the issue of free play in casinos has been bugging me (as well as many clients) for several years...
Grand Sierra Resort and SAHARA Las Vegas select Konami’s SYNKROS as its exclusive casino management systems provider
Konami Gaming, Inc. announced that its award-winning SYNKROS has been named the exclusive casino management system of the Grand Sierra Resort and Casino...
A Third Option for Casino Big Data
Casino operators can gain valuable player insight, and a potential new revenue source, by recognizing, utilizing and partnering with third-party customer data...
ISS releases advanced face mask detection analytics
ISS – Intelligent Security Systems announced the release of the company’s new SecurOS Face Mask Detection (FMD) solution. The solution is designed to help organizations...
Morongo launches Konami’s SYNKROS
Konami Gaming, Inc. announced the successful launch of its award-winning SYNKROS casino management system across three venues at Morongo Casino Resort & Spa....
Improving casino loyalty programs may just be a selfie away…
It is no secret that as a society we are obsessed with our phones… just how obsessed became evident to me recently...
Boyd Gaming partners with Aristocrat Technologies, Inc. to launch enhanced player loyalty app
Aristocrat Technologies, Inc. has partnered with casino operator Boyd Gaming Corporation to launch an all-new player loyalty mobile application: B Connected Mobile....
Nevada Oks Aristocrat’s slot system technologies
Nevada officials have approved Aristocrat Technologies’ innovative and award-winning Oasis Loyalty solution, clearing the way for the product to be offered to...
Casinos need to bet on technology to stay afloat after COVID-19
Data mining, self-service kiosks and social media platforms are just some of the technologies land-based casinos will rely on to prosper post-coronavirus...
IGT ADVANTAGE system and solutions — IGT
International Game Technology PLC announced that its IGT ADVANTAGE casino management system with its suite of innovative systems solutions has been selected to...
The Benefits of e-Learning for Casinos
It’s not always easy to ensure that each employee has the education and tools necessary to successfully begin their new job. There...
CasinoTrac Management System — TABLETRAC
Table Trac, Inc. announced that the Carson Nugget in Carson City Nevada, has elected to replace and upgrade its old casino management system...
Slot machines tournament systems adapt to changing times
Slot tournaments of the future will feature more flexibility and inclusivity, for both the player and the operator Jin Ji Bao XI...
Multimedia messaging systems
Instead of hit-or-miss self-created mobile apps, casinos may be better off fostering chatbot and other multimedia messaging solutions Authors’ Note: In the...
Casino management solution evolves to help combat COVID
The latest additions to Novomatic’s modular myACP casino management system have been developed in response to the ongoing challenges posed by the...
In today’s connected world, the only sure way to protect key management is by encrypting it all
In recent years, the number and variety of devices and systems that are connected to a network in some way is rapidly...
Slot ticket printers evolve to help operators meet marketing, promotion and customer interaction needs
Talk of slot floors becoming more technologically advanced is a constant in the gaming community these days, creating a ripple effect throughout...
rGuest Express — AGILYSYS
Agilysys, Inc. announced that Peppermill Casinos has expanded its existing Agilysys relationship with the addition of Agilysys’ innovative new cloud-based SaaS contactless mobile...
eClear thermal authentication system — eCONNECT
As the country begins to re-open, operators like Comanche Nation Entertainment are doing what they can to make their team members and...
Apple App Clip — BOTTLE ROCKET
Bottle Rocket announced the launch of an Apple App Clip for its partner Caesars Entertainment. This innovation allows on-site guests to locate their hotel room...